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CAMP

Key Holder (PT)

miami, FL

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Job description

Key Holder (PT)Miami, FL (Aventura)What is the Role?We are looking for a Key Holder (part-time) to join our CAMP Miami team. You will be responsible for guiding CAMP's families through our retail experience, ensuring they have a magical experience and want to return! This includes:Modeling and coaching to great customer experience during your shifts, which includes:This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately leading to purchases!Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!Playing with and engaging families as they journey through the CAMP experienceDemoing and playing with productsCustomizing personal shopping experiences for each family based on their interests and what they'd like to bring home that day.Checking families out at the register and letting them know about upcoming programs or other CAMP newsRunning retail floor, cafe, programming, back of house operations, opening and closing proceduresLeading family programs and events, including crafting with families, reading books, setting up supplies, cleaning up supplies, helping families 1:1.Using your professional judgment and expertise to decide:What products will you demoWhat stories to tell familiesHow to greet families and perform your own unique magic door schtickHow to use your unique talents and skills to enhance a families fun and magical experienceDrive daily priorities for yourself and the teamDirect communication with the GM and store leadership team about priorities, areas of focus in the business and the greater team.Support the GM and leadership team with goal achievement (KPIs)Inspiring and encouraging employees to ensure a high level of morale. This includes:Intervening when incidents arise in store such as difficult or unhappy customers, injury, theft, and employee disagreementDeciding when necessary and appropriate to escalate to GM or people & culture teamYou will report to the General Manager (GM) of your home store locationHours & Availability:Ability to work at least one weekend day/week, but ideally both!Approximately 15-25 hours / each weekCompensation: $20.00/hrWhat is required?Prior work experience in any of the following areas: retail, child care, child development/education, performing arts.Excellence, enthusiasm, and excitement around engaging with children and families creatively.Desire to be part of a tight-knit team looking to transform the traditional retail experience.Patience, warmth, joy, and humor.Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.What are the physical demands?Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)Exposure to outdoor elements such as sun, precipitation, and windRegularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the storeAbility to safely operate manual and electrical equipment from time to timeAble to be on your feet for up to 8 hours per shift and to continuously move around all areas of the storeKneeling and squatting from time to time when engaging children or stocking / restocking shelvesPerks working at CAMP:Gym and Wellness DiscountsEmployee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care20% off all merchandise at CAMP's retail stores1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth

Worksite address

miami, FL, 33101, US

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