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UNTUCKit

KeyHolder (PT) - Broadway Plaza

walnut creek, CA

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Job description

Job TitleWe're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!What You'll DoDrive Sales & Client EngagementLead by example in achieving and exceeding individual and store sales goalsProactively engage customers, assess needs, and deliver personalized styling solutionsBuild and maintain strong client relationships through effective clienteling and follow-upIdentify opportunities to cross-sell and upsell to maximize each transactionLeverage product knowledge to confidently communicate value and drive conversionsLead the Sales FloorInspire and motivate associates to deliver high-performance selling behaviorsCreate a dynamic, energetic, and results-focused sales cultureCoach team members in real time to improve selling techniques and client engagementExecute UNTUCKit University training and reinforce daily performance conversationsDeliver Operational ExcellenceOpen and close the store with accountability for results and standardsMaintain a visually compelling, sales-focused floor environmentEnsure stockroom organization supports selling efficiencyMonitor KPIs and contribute insights based on customer feedback and sales trendsWhat You BringPrior retail leadership or keyholder experienceProven ability to drive sales and influence team performanceStrong clienteling skills and a customer-first mindsetHigh energy, strong communication skills, and a passion for resultsCommitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Worksite address

walnut creek, CA, 94595, US

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