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Job description
Join Our Team as a Kia Service Advisor!
Are you passionate about delivering exceptional customer service and automotive expertise? We’re looking for a dedicated Service Advisor to join our dynamic team at the largest Kia service department in Virginia, Maryland, West Virginia, North Carolina, and Washington D.C. This is your chance to be part of an exciting new chapter in our newly remodeled service lane!
What We Offer:
A modern, state-of-the-art service facility
Opportunities for professional growth and development
A supportive and collaborative work environment
Key Responsibilities:
Serve as the primary point of contact for customers in the service department
Clearly explain repairs and service needs to customers
Advise customers on necessary service work, ensuring their vehicles are safe and well-maintained
Maintain national averages for Customer Satisfaction Index (CSI)
Utilize Dealertrack and Xtime software to streamline service processes (experience is a plus!)
What We’re Looking For:
Strong communication skills and a customer-focused attitude
Ability to explain complex automotive issues in an understandable manner
Experience in the automotive service industry preferred
A team player who thrives in a fast-paced environment
If you’re ready to take your career to the next level and be part of the largest Kia service department in the region, we want to hear from you! Join us in delivering outstanding service and driving customer satisfaction.
Apply Now! Be a part of our journey and help shape the future of Kia service!
Job Type: Full-time
Pay: $80,000.00 - $125,000.00 per year
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development reimbursement
Vision insurance
Shift:
Day shift, Rotating shift
Work Days:
Monday to Friday, Rotating weekends
Worksite address
chantilly, VA, 22021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.