About this opportunity
TDB Communications lists this Knowledge Base & Training Manager — Public Benefits opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
TDB Communications in Washington, DC is seeking a Training Manager to own the learning program from onboarding through ongoing development for its proposed contact center. You will partner with operations, quality, knowledge management, and District SMEs to ensure materials stay current and effective.
You will design curricula, assessments, and facilitator materials while delivering or overseeing instructor-led and virtual training using practical scenarios.
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Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.