Job description
Job Title: Salesforce Administrator (Remote)
About the Client: Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each client's needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations work smarter and more efficiently.
Overview: We are looking for an energetic Salesforce Administrator to join our existing Salesforce Application Administration team.
You'll stay busy participating in activities that include system administration, user support, project management, business analysis, and development of our evolving Sales and Service Cloud environments. This individual will work closely with internal stakeholders to understand business needs, define system requirements, and deliver solutions that align with company objectives. The Salesforce Administrator serves as a subject matter expert and internal consultant, providing both system administration and strategic guidance to drive productivity and operational success. The Application Administration team is responsible for the system administration, user maintenance & support, and in-app development of Marco's core line-of-business applications. This is a full-time position that works Monday-Friday.
Responsibilities:
Maintain and support our Salesforce instance with 400+ users in Sales & Service Cloud
Perform administrative functions including user maintenance (profiles, roles & permission sets), reports & dashboards, custom objects & fields, page layouts, record types, deploying change sets and other system administration tasks
Create & maintain automation processes using flows, approval processes, validation rules
Discover the why using your business analysis skills to gather detailed requirements from business users for process improvements through Salesforce
Act as the primary escalation point for end-user Salesforce support and platform administration, coordinating with AppDev, IT Operations, and IS Support when necessary
Participate in the prioritization of enhancements and user acceptance testing of Salesforce projects
Collaborate with business teams and leadership to define and support the Salesforce roadmap:
Advocate for platform best practices and scalability.
Promote Salesforce features and capabilities that align with evolving business needs.
Research and recommend new tools or apps within the Salesforce ecosystem. Plan for upgrades, prepare for seasonal releases, and collaborate with teammates and sales leaders on the Salesforce roadmap
Record activities in our ticketing system, including documentation of support & system changes/customizations
Conduct end-user training and create documentation for new features or updates
Perform other related duties as assigned
Qualifications:
Advanced Administrator (ADM-211), Platform App Builder, or other Salesforce Certifications
Proven experience with Salesforce technologies such as Flow and Lightning App Builder
Experience with Service Cloud, Sales Cloud, Revenue Intelligence, Hubspot
Experience using Data Loader and SOQL
User, sharing and permissions management utilizing profiles, permission sets, and public groups
Knowledge of Apex and Visualforce pages
Microsoft Excel experience utilizing formulas to clean data
Skills:
Admin Certification
Bachelor's degree in Information Systems, Business, or related field
3+ years of Salesforce administration experience or equivalent combination of education and relevant experience
Troubleshooting, Analytical and Debugging skills
Solid understanding of workflow and data relationships
Strong communication skills, working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of the organization
Excellent organizational and time/task management skills
Flexibility – the ability to deal with frequent change, delays, or unexpected events
Ability to identify and resolve problems in a timely manner
Initiative – Be a self-starter. Don't wait to be told what to do when you see a problem, however if you can't resolve it yourself, use resources to find someone who can
Technical aptitude with solid understanding of the co-relationship between technical tools and business process
Schedule: Monday–Friday, 8:00 AM–5:00 PM CT
Setup: Remote
Why Join STAFFVIRTUAL?
Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
Allowances
Attendance bonus
Paid time offs
Company-provided work setup (laptop, monitor, accessories)
Training, career growth, and global exposure
A collaborative and supportive team culture
If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.