Job description
This is a Full-Time Remote position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Remote Senior Engineer position to support clients on a full-time basis.
Candidate must be passionate about computers & technology and should be highly proficient in Microsoft Server and Cloud Platforms. MSP Experience a plus and working with different verticals and network types. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
5+ years supporting Microsoft-centric environments (MSP experience strongly preferred).
Deep hands-on experience with:
Microsoft 365 Administration (tenant-level support)
Azure / Entra ID (Azure AD) identity and access
Active Directory (AD DS), GPO, DNS fundamentals
Networking
Cybersecurity
Strong troubleshooting ability across:
Authentication and sign-in issues
Mail flow, client connectivity, profile issues
Permissions and access control problems
Endpoint and policy-related issues (Windows)
PowerShell experience (comfortable reading/modifying scripts; automation mindset).
Excellent written and verbal communication—able to explain technical topics clearly to non-technical users.
Comfortable owning incidents end-to-end and documenting outcomes.
Ideal Candidates Should Be Able To
Provide general desktop, user and hardware support
Provide proactive system maintenance including backup solutions
Provide general connectivity and troubleshooting support
Provide network and server support
Provide good communication skills and documentation
Salary: $75,000 – $110,000 / yearOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.