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Job description
Lab Client Service Representative – St. Elizabeth Youngstown Hospital
The Lab Client Service Representative supports overall laboratory operations by performing the duties of a receptionist, collection of blood and other specimens, and registration in a timely manner to maintain the department efficiently. Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.
Essential Functions:
Provides excellent customer service skills by greeting patients and the community in a respectful manner
Collects all specimens according to established procedures from patients and ensures that they are properly processed
Identifying patients accurately and matching the patient's identity with the correct service is critical for patient safety
Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders
Performs departmental-related clerical duties such as checking inventory, stock supplies, answer phones when needed
Must possess the ability to troubleshoot and resolve problems promptly
Other duties as assigned
Education:
High School Degree or GED
Experience:
Medical Administrative Assistant experience preferred, but not required
Skills & Abilities:
Ability to provide quality, error free work in a fast-pasted environment
Engage with staff and patients in a professional manner
Position requires travel to off-site locations
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer:
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on employment status.
Worker Sub-Type: Union Per Diem - PRN
Department: Lab Outreach - St. Elizabeth
Worksite address
youngstown, OH, 44502, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.