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NewGen Technologies

Lab Manager III

arlington, VA

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About this opportunity

NewGen Technologies lists this Lab Manager III opportunity in arlington, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Our Partner is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. They are seeking a Lab Manager to support this critical customer mission.

Responsibilities

Apply advanced analytical skills and technical resources at the tactical levels and implementinfrastructure solutions supporting command decision making and execution of mission requirements

Support the implementation of new technologies and equipment in the lab environment

Assessnetwork topology and device configurations identifying critical security concerns and providesecurity best practice recommendations

Adviseand provideinsight on development of lab standard operating procedures (SOPs) and policies

Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users

Provide support for MacOS and iOS to users

Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues

Monitor and respond to users on IT helpdesk channels and phone linesAssist in the management of user accounts and resetting credentials

Performimplementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security

Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur.

Requirements

U.S. Citizenship

Active DoD Secret Clearance, TS/SCI is preferred

Must be able to obtain DHS Suitability

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience

5+ years of directly relevant experience in system administration

Experience with multiple operating systems, to include Linux/Unix & MacOS

Experience and knowledge of networking and network administration

Experience with Virtual Private Networks (VPN)

Experience with virtual desktops (Citrix, VMWare)

Must be able to work collaboratively across physical locations

Desired Skills

Experience working with SIEMs to include ELK and Splunk

Virtualization automation and optimization

Experience working with Jamf Pro, DEP, and Enterprise Connect implementation

Experience with writing technical procedures and standard operating procedures

Desired Certifications: CEH

Sec+

Network+

CCNA

For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ

#J-18808-Ljbffr

Worksite address

arlington, VA, 22201, US

Who can apply

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