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Job description
Lab Supervisor - Defined Term Employee (DTE), 12-18 MonthsWork mode: Onsite Onsite Location(s): Arden Hills, MN, US, 55112 Additional Location(s): US-MN-Arden Hills Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.About the role: Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day. Join the MedSurg Complaint Investigation Site (CIS) department, responsible for monitoring, identifying, investigating and escalating product performance signals for the Endoscopy and Urology & Pelvic Health divisions. This is an exciting opportunity within the Post Market Organization, where we are committed to transforming customer experiences into actionable insights that improve the lives of patients around the globe. In this role, you will collaborate across divisions and functions, including Design Assurance, R&D, Supplier Engineering and Manufacturing, to develop a comprehensive understanding of product performance and help improve patient outcomes. This position is located in Arden Hills, Minnesota.Work model, sponsorship, relocation: This is a Defined Term Employment (DTE) role with an anticipated duration of 12-18 months. This role follows an on-site work model requiring employees to work from our Arden Hills, Minnesota, location four days per week.Your responsibilities will include:Provide team leadership to approximately six quality technicians, championing departmental and cross-functional initiatives while providing direction, coaching, mentoring and guidance on daily work priorities to improve product performance.Oversee the effective execution of complaint management work in progress (WIP), metrics enhancement and reporting, including presentations to director-level and senior leadership.Provide technical guidance to identify and resolve quality issues using engineering essentials and other problem-solving tools and techniques, while expanding the team's effective use of investigative equipment.Partner with cross-functional teams to develop and implement streamlined, robust solutions for CIS processes while meeting organizational and regulatory requirements.Champion continuous improvement and foster the execution of projects within local and Global Post Market organizations.Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.Demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.Lead the rollout of new systems to the team and gather feedback to identify opportunities for improvement.Qualifications: Required qualifications: Bachelor's degree in engineering, science or a related field. Minimum of 3 years' quality experience. Minimum of 1 year's supervisory experience. Preferred qualifications: Strong written and verbal communication skills, with the ability to communicate effectively in both technical and conversational settings. Strong decision-making and negotiation skills, both independently and within groups. Experience managing multiple projects across multiple organizational disciplines. Experience with Power BI and/or data analysis.The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs.Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions.Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Worksite address
saint paul, MN, 55112, US
Who can apply
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