About this opportunity
Mariani Landscape lists this Landscape Maintenance Account Manager opportunity in venice, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Work With The BestWe are building the premier outdoor living company in the country by creating a "family of family companies" across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.Position SummaryThe Client Representative/Production Manager is responsible for managing client relationships, ensuring high standards of quality, profitability, and customer satisfaction; while simultaneously leading, directing and training our production teams in the field. This is a key role that blends operations, sales, and horticultural expertise into a fast-paced, high-expectation environment. This role also has a strong emphasis on leadership and team management.Key ResponsibilitiesClient & Account ManagementServe as the primary point of contact for landscape maintenance clients.Conduct property inspections and walkthroughs to identify needs and ensure contract compliance.Develop and present proposals, enhancements, and cost estimates.Coordinate all services from proposal to execution with precision and timeliness.Maintain proactive, professional communication with clients.Support billing and collections related to ongoing or extra work services.Conduct quality control visits and maintain work schedules to meet client expectations.Ensure proper documentation for contracts, enhancements, and site changes.Troubleshoot issues in the field and provide quick, effective solutions.Sales & ProfitabilityAchieve or exceed annual revenue goals and profitability targets.Identify opportunities for upselling enhancements and new services.Monitor budgets and contribute to job costing and P&L analysis.Maintain accurate estimating and billing records for all services.Production OperationsProduction Planning & Scheduling: Develop and manage weekly and seasonal production schedulesPlant Management: Oversee all phases of plant production including irrigation, fertilization, pruning, pest/disease control, and proper plant healthQuality Assurance: Maintain Hazeltine Nursery's quality standards by conducting routine inspections and ensuring plants meet size, health, and presentation expectations.Process Improvement: Identify and implement efficiencies in production processes to improveEquipment & Fleet Management: Oversee maintenance and usage of equipment, vehicles, and tools; coordinate repairs and preventative maintenance schedules.Supervisory & Personnel ResponsibilitiesTeam Leadership: Manage and lead crews to ensure productivity, safety, and quality standards are consistently met.Training & Development: Train staff on best practices, plant care techniques, equipment operation, and safety procedures.Performance Management: Assist management with crew performance evaluations, coaching, discipline, and recognition as appropriate.Time & Labor Management: Review and approve employee timecards and manage labor allocation to maximize efficiency and stay within budget.Safety Compliance: Participates in regular safety meetings and ensure adherence to OSHA and company safety standards.Administrative & Financial ResponsibilitiesReporting & Analytics: Monitor key performance metrics such as production output, shrinkage, labor efficiency, and cost per unit.Forecasting: Assists in planning seasonal labor needs, equipment and supply requirements.Team Collaboration & CommunicationOn-Site Leadership: Engages with crews to ensure quality, productivity, and team morale.Client & Vendor Interaction: Support communication with customers and suppliers when needed to ensure satisfaction and smooth operations.Meetings: Participate in weekly production meetings, planning sessions, and company initiatives.Communication Standards: Maintain timely and professional communication with team members and leadership.Company Policy & ProfessionalismPolicy Adherence: Follow Hazeltine Nursery policies, procedures, and core values.Professional Representation: Represent the company with integrity, professionalism, and a commitment to excellence.Ensures all crew members are in professional and PPE attireSeasonal & Additional ResponsibilitiesAssist with storm preparation and recovery efforts commonSupport special projects, facility improvements, or expansion initiatives.Participate in industry events, training, or continuing education opportunities.Perform other duties as assigned.QualificationsMinimum 3-5 years of experience in landscape account or operations management.Strong horticultural knowledge and technical landscape maintenance skills.Valid and clean Driver's License.Georgia Certified Landscape Professional (preferred).Proficiency in industry software (Aspire, CompanyCam, GeoTab) and Microsoft Office Suite.Bilingual in Spanish is a plus.Strong written and verbal communication skills.Ability to read and interpret site plans, blueprints, and maintenance specifications.The Perks401(k) plan with company matchMedical insuranceDental insuranceVision insuranceFSA/HSAPerkSpotLong-Term Disability and Life InsurancePaid time OffTuition Reimbursement (after one year of service)
Worksite address
venice, FL, 34285, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.