About this opportunity
Swissport International lists this LAS Station Manager - Ground Handling opportunity in nevada, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Summary
Station Manager is responsible for overall station performance, combining cross-business line know-how, leadership skills, commercial acumen and the ability to coordinate the support functions that enable your station to perform. The outcome of your efforts should be a smooth operation that achieves defined productivity levels.
You are the highest local escalation point for customers and other local stakeholders for operational issues. At the same time, you will maintain a longer term, strategic perspective on station performance and needs. You are the first touchpoint for Country MDs, cluster heads, and global / cluster support functions on station-related questions.
Salary for this position is $150,000.00 - $175,000.00/year. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
Operational Responsibility
Accountable for all aspects of operational execution at the station level, with a good understanding across all business lines (Ground Handling, Fueling and Cargo)
Ensures station operational and financial performance as measured by the relevant KPIs is in line with or exceeds cluster / sub-cluster strategy and objectives
Accountable for safety in the station; embed QHSE culture in operations in alignment with Cluster, enforces QHSE inspections and audits as required, lead and facilitate investigations, put in place corrective measures
Implements policies, procedures, and standards from Group / Region, including QHSE, Training and GSE and ensures compliance; identify opportunities for ops. efficiency & process improvement
Maintains a wider time horizon lens (12 – 18 months) on station strategy and provides input on budget or forecasting processes
Leadership Responsibility
Ensures frontline leadership is effective and capable to perform all responsibilities at their level
Ensures retention of key talent in the organization
Responsible for articulating and approving recruitment & training needs in collaboration of Rostering Support, Planning CoE and Training academy
Serve as direct line manager for BLLs
Responsible for active Labour Relation management at station level in coordination with HR BP
Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft and equipment damage
Commercial Responsibility
Builds and maintains customer relationships at the local level, as well as with local stakeholders such as airports, proactively managing questions or complaints
Meet with customers on a regular basis to get feedback and monitor satisfaction levels
Focuses on continuous improvement of quality / productivity and customer retention
Has an entrepreneurial mindset in scoping for future opportunities at the station in coordination with Cluster Commercial
Possesses good financial understanding of the P&L; Monitors and analyzes the P&L statements for any variances and take appropriate action
Provide inputs around local complexities for RFPs
Support Functions Responsibility
With support from Business Line Leads and Duty Managers, refines and signs off on centrally provided resource plans based on latest customer schedules, changes in employee availability, or other related events, in order to ensure ability to meet operational targets
Manage contracted services providers (security, cleaning, porters, staff transport, drivers) to ensure that Swissport standards are upheld and that performance is in line with Standard Level Agreements
Closely engage with all CoE functions to ensure support services are provided to the station
Support preparation of country-level regulatory and financial reporting where required together with the country finance team (especially for Country HQs)
KEY PERFORMANCE INDICATORS
Revenue
EBITDA
Safety Performance
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Worksite address
nevada, IA, 50201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.