Job description
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Lead Analyst, Pro Trade Credit position serves as a strategic and innovative partner focused on supporting business growth as part of a world-class controllership organization.
The Supervisor is responsible for mentoring and leading a team of analysts and/or senior analysts. The person in this role is accountable for driving the activities of the team, ensuring excellent customer service, maintaining accurate and complete trade credit transactions, and continuously improving operational processes to achieve departmental goals. In addition to leading the overall day-to-day activities for trade credit and collaborating with other business partners, Lead provide coaching to team members and support their development of business and technical skills. In short, this role requires leading people and providing exceptional customer service to critical stakeholders across the company.
As a Lead, you will drive the execution in collaboration with your team on departmental and strategic projects, collaborate with project/product managers, and balance your own workload. This role is expected to present continuous improvement insights and recommendations to managers and leaders as well as execute on some of these improvements. In addition, this role will collaborate with cross-functional teams, requiring effective communication skills, and the ability to manage competing priorities in a fast paced environment.
Key Responsibilities:
10% Collaboration - Leverages prior experiences to help develop and recommend solutions; Effectively develops trust and collaboration with internal customers and cross-functional teams in other towers; Collaborates with appropriate team members to gather input and feedback concerning business needs; Understands the technical needs required for successfully tackling business problems
10% Continuous Improvements & Controls - Participates in the continuous improvement of FBS processes by developing scalable solutions; Ensures appropriate processes and job-specific requirements are properly documented; Works closely with compliance and controls teams as needed
60% Operational Duties & Oversight - Coordinate execution by a small team of required tasks related to the delivery of the (PTP, OTC, RTR) tower; Collaborates effectively with other teams in organizing key hand-offs between teams, as needed; Works on building and proposing solutions for internal or external customers; Fosters continuous improvement and innovation by challenging and proposing ideas for doing things in a different way; Helps to ensure execution of controls related to the day-to-day activities; Creates regular reports for the leadership; assists with or produces other reports as requested; Provides advise and analysis to increase the efficiency; Leverages prior experiences to help develop and recommend solutions; Executes month end / year end processes; Collaborates with program managers and business partners to align on objectives and expectations and ensure team members deliver against them; Monitor and works towards meeting KPIs and SLAs defined for the area; Serve as first escalation point for any issues or difficulties with specific projects
20% People Management & Team Leadership - Provides guidance to Analysts and Senior Analysts and evaluate execution and contribution; Supports timely feedback to the analysts regarding performance, execution, and contribution; Support steam in development of business knowledge and technical skills with clear plans and regular assessment of progress; Foster collaboration with team members to develop a supportive and engaged team; Support team in the design and development of algorithms and models to use against large datasets to create business insights Drive team's results and celebrate accomplishments
Direct Manager/Direct Reports:
This Position typically reports to Manager or Sr Manager
This Position could have Direct Reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Excellent written and verbal communication skills
Preferred Qualifications:
Proficient in Microsoft Office Suite or related software as well as other accounting software programs
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree
Accounting, Finance, or related field of study related to the job
Ability to anticipate work needs and interact professionally with customers
Excellent organizational skills and attention to detail
Strong analytical, problem solving, and research skills
Experience with data analytics / data visualization
Experience with different innovative technologies like RPA, Machine Learning, Artificial Intelligence and Blockchain is highly desired
Previous people or project team management experience
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
4
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Action Oriented
Nimble Learning
Collaborates
Cultivates Innovation
Instills Trust
Optimizes Work Processes
Builds Networks
Communicates Effectively
Customer Focus
Drives Results
Originally posted on Himalayas
Who can apply
Eligible countries: Georgia, United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+4, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.