Lead Analyst, Social Media - Hybrid

Job description

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What you’ll need to succeed as a Lead Analyst, Social Media at XPO

Bachelor's degree or equivalent related work or military experience

4+ years of progressive social media experience, including recent ownership of corporate social channels

Proven success growing social channels with measurable results across engagement, audience growth or other KPIs

Hands-on experience concepting, capturing and editing social-first content, including short-form video, photography and graphics

Experience owning social end-to-end: strategy, content planning, creation, publishing, community management and analytics

Comfort working as a hands-on individual contributor, owning both strategy and execution

Strong writing, editorial judgment and ability to use performance data to optimize content

Experience partnering with executives and cross-functional stakeholders in a fast-paced environment

Proficiency with Adobe Creative Suite, CapCut or Canva and social platforms such as Sprout or Hootsuite

Willingness to travel to XPO locations and events to identify stories and capture content

Preferred qualifications:

Experience in B2B, transportation, logistics, manufacturing, industrial, automotive or another operational industry

Experience making complex or technical topics engaging on social

Experience with paid social, social listening or influencer campaigns

Portfolio or examples of social-first content personally created or produced

About the Lead Analyst, Social Media job

Pay, benefits and more:

Competitive compensation package

Full health insurance benefits available on day one

Life and disability insurance

Earn up to 15 days of PTO over your first year

9 paid company holidays

401(k) option with company match

Education assistance

Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

Develop and execute XPO’s social media strategy across LinkedIn, Instagram, Facebook, YouTube, X and emerging platforms

Build channel-specific strategies aligned with business priorities, audience behaviors and platform best practices

Create social media roadmaps, editorial calendars and campaign plans

Identify opportunities to elevate XPO’s brand, frontline culture, operational expertise and executive thought leadership

Monitor social trends and emerging formats to continuously evolve strategy

Own social strategy and execution, balancing long-term planning with day-to-day content creation

Create Engaging Content

Personally concept, capture and edit social-first video, photography and graphics

Find and capture stories from XPO service centers, drivers, frontline employees and operational leaders

Turn complex transportation and logistics topics into engaging social content

Partner across the business to bring customer, employee, recruiting, event and executive stories to life

Manage Channels & Community Engagement

Oversee publishing, scheduling and community management across XPO’s social channels

Engage with audiences in a timely, professional and brand-appropriate manner

Ensure content aligns with brand standards, legal guidelines and company messaging

Manage content planning, approval and production processes

Adapt content and messaging to each platform while maintaining a consistent brand voice

Drive Performance & Insights

Track social performance across channels, campaigns and content formats

Turn analytics into recommendations that improve engagement, reach and business impact

Report on KPIs, trends, audience growth and content performance

Use performance data to continuously optimize content and channel strategy

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here .

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Worksite address

charlotte, NC, 28245, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.