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Job description
Lead Case Manager - Permanent Supportive Housing
Salary: $62,000 - $65,000
Pathways to Housing DC (Pathways DC) is a nationally recognized nonprofit and pioneer of the Housing First model, serving individuals experiencing homelessness in Washington, DC and Montgomery County, MD. We believe housing is a basic human right and provide housing, case management, behavioral health, outreach, and supportive services without preconditions such as sobriety or treatment compliance.
The Lead Case Manager is a key member of the Permanent Supportive Housing Program (PSHP) and provides clinical and administrative supervision to a team of 3 Case Managers while maintaining a caseload of approximately 9 clients. This role ensures services are delivered in alignment with Housing First, harm reduction, and client-centered care principles, supporting individuals in achieving housing stability, recovery, and community integration
SUPERVISOR RESPONSIBILITIES:
Supervise and facilitate the professional development of the Case Managers
Collaborate with the Clinical Supervisors and Program Manager in determining staffing needs and interviewing potential Case Managers, as well as assigning caseloads to Case Managers
Train, supervise and evaluate the Case Managers in conjunction with the Clinical Supervisors and Program Manager
Plan and implement all client services, in collaboration with the Case Managers
Supervise electronic and written record-keeping activities, e.g., progress notes, service plans, client budgets, incident reports and client charts
Coordinate services of the PSHP with other inpatient and outpatient community treatment, support and social services
Collaborate with the Program Manager regarding housing issues of PSHP clients
Represent PSHP in internal meetings. May represent Pathways on external related meeting in conjunction with the Clinical Supervisors and Program Manager
Coordinate the use of agency vehicles designated for use by the PSHP
Perform other related duties as assigned
CASE MANAGER RESPONSIBILITIES: Collaborates with client in the formulation of a Case Management Plan that is reviewed and modified with client on a regular basis;
Provides outreach, case management, counseling, advocacy, and other needed services to clients in any environment including: the streets, shelters, jails, hospitals, apartments, office, etc;
Provides individually tailored services to each client in the following areas: housing, school, training & work opportunities, activities of daily living, health, wellness self-management, relapse prevention, money management & entitlements, medication support, self help & empowerment, problem solving, family life & social relationships and integrated treatment for substance abuse;
Maintains written and computerized records, compile reports and completes other program documentation (e.g. progress notes, case management plans, intakes, biopsychosocial assessments, monthly visit reports, incident reports);
Responsible for the monthly client contact requirements as follows: 4 contacts per month for homeless clients, including 2 face to face contacts; 2 contacts per month for housed clients, including 1 face to face contact in the client's apartment; additional monthly contacts as determined by the Case Management Plan and assessment of client needs;
Coordinates and monitors referrals to community services and advocates client participation;
Participates in monthly staff meetings;
Participates in staff trainings as scheduled;
Performs related work as assigned;
QUALIFICATIONS: Master's Degree in Social Work, Mental Health Counseling or related field from an accredited College or University.
DC licensure as a Licensed Graduate Social Worker (LGSW) or Licensed Graduate Professional Counselor (LGPC).
2 years' experience in case management and/or counseling services to individuals/families experiencing homelessness or other related populations.
Candidates with a BA in the Human Services field with 4 years of experience working in permanent supportive housing may be considered.
Experience supervising staff performing case management services strongly desired.
Excellent interpersonal, communication and writing skills, as well as computer literacy.
Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations.
Bilingual English/Spanish strongly desired.
Driver's license and access to motor vehicle required
BENEFITS : 15 days of vacation to start plus 11 paid holidays
10 Paid Sick/Wellness leave
Health Insurance (singles, partner, and family coverage offered), including an employer sponsored HSA account to offset the cost of copays and healthcare services
Dental & Vision insurance
Employer paid LTD Pathways' paid life insurance 403b Match
Employer paid Employee Assistance Program
Many additional employee paid services such as legal coverage, Short Term Disability, and pre-tax commuter benefit
Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.