About this opportunity
Integral Senior Living | Solstice Senior Living lists this Lead Concierge - Full Time opportunity in san jose, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Full-Time Lead Concierge/Receptionist Morning ShiftIntegral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational "Culture Keepers", we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.We offer rewarding career opportunities that include:Competitive wagesAccess to wages before paydayFlexible scheduling options with full-time and part-time hoursPaid time off and Holidays (full-time)Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)401(K) with employer matchingPaid trainingOpportunities for advancementMeals and uniformsEmployee Assistance ProgramOur community is looking for a Concierge to join our team.The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.Responsibilities:Carries out telephone answering and reception duties as required.Takes complete messages with pertinent information and communicates messages to the intended recipient.Greets residents and visitors. Answers inquiries and gives directions.Collates brochures for the marketing department.Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.Maintains and keeps desk and entry area neat and organized.Organizes, distributes mail to residents, Executive Director and Department Coordinators.Maintains resident forms for miscellaneous credits.Maintains adherence to all company personnel policies and established operating policies and procedures.Creates and maintains staffing schedules.Ensures that telephones have required coverage at all times including coverage when concierges call out or request time off.Assisting with the training of new concierges.Other duties as assigned.Qualifications:High school diploma or general education degree (GED) preferred.One to three years customer service experience and/or training; or equivalent combination of education and experience.If having a direct impact on the lives of others is appealing to you, apply today and join our team!EOE D/VJOB CODE:
Worksite address
san jose, CA, 95112, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.