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Caris Life Sciences

Lead, Customer Support - Healthcare Diagnostics & Scale

phoenix, AZ

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Job description

Caris Life Sciences is seeking a Manager of Customer Support for Caris Detect to lead our customer support operations across patients, providers, and partners. You will build scalable processes, coach a growing team, and ensure timely, accurate support throughout the testing journey.

You will partner with Clinical Care, Operations, Laboratory, Billing, Commercial, IT/Product, and external partners to deliver a consistent, high-touch experience as test volumes rise.

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Worksite address

phoenix, AZ, 85003, US

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