About this opportunity
eSpecial Needs lists this Lead Development Representative (LDR) – Inside Sales (St. Louis County) opportunity in st. louis county, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Us
eSpecial Needs provides adaptive equipment, sensory products, and educational solutions to schools, therapy centers, healthcare organizations, and families nationwide. Since 2002, we've helped individuals with disabilities and special needs gain independence, comfort, and access to learning and care. Our growing brand, Spark Sensory Solutions, focuses on innovative sensory products for regulation, engagement, and development.
The Role
This role blends sales development with consultative inbound sales. You'll follow up on open quotes, re-engage existing and dormant customers, uncover upsell and expansion opportunities, and introduce our solutions to new organizations - while also fielding calls from new customers to understand their needs and recommend the right products.
What You'll Do
Follow up on open and aging quotes - confirm status, answer questions, and move quotes toward opportunity or closure
Re-engage existing customers and reactivate dormant accounts (12–18 months inactive)
Research and reach out to new organizations matching our ideal customer profile, via phone and email
Field calls from new customers, assess their needs, and recommend products — providing quotes, answering questions, or pointing them to the right information, and creating follow-up opportunities where appropriate
Maintain accurate, complete records in HubSpot - activities, notes, tasks, lifecycle stages, and opportunity details
Your Tools
HubSpot (CRM, quotes, lifecycle stages), Apollo.io (lead research/outreach), NetSuite (order management), plus phone, email, and internal collaboration tools. Training provided.
What We're Looking For
Required:
Strong written and verbal communication skills; confident phone presence
Comfort with technology and CRM systems
Detail-oriented, reliable with follow-up, and able to juggle multiple priorities without dropping things
Customer-first mindset
Preferred:
Experience in customer service, inside sales, or lead development
Experience with HubSpot or similar CRM, quote follow-up, or inbound calls
Interest in growing into an Inside Sales or Account Manager role
Compensation & Benefits
Salary + performance incentives. Health, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Disability insurance.
Pay:
$50,000.00 - $62,000.00 per year (salary + bonus)
Benefits:
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance
Experience:
Sales: 1 year (Preferred)
Work Location: In person
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.