About this opportunity
First Chair Destinations lists this Lead Housekeeper - Evenings opportunity in manchester center, Vermont. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Each property is carefully selected, locally managed, and held to an uncompromising standard of care. We live and work in the communities we serve, which means every stay comes with generous local knowledge, genuine hospitality, and the confidence that what you booked is exactly what you’ll find.
We’re proud to offer a competitive benefits package designed to support our employees both at work and beyond. Health, Dental & Vision Insurance
Paid Time Off (PTO)& Holidays (non-exempt employees)
Paid Flexible Time Off & Holidays (exempt employees only)
Benefits are subject to the terms and conditions of the applicable plan documents, which govern in the event of any discrepancy. The Lead Housekeeper assists the department managers in leading and developing a team of housekeepers through coaching, performance management, and optimizing daily operations to meet productivity and quality standards. Youll assist with scheduling, and fostering a collaborative work environment while participating in hands-on cleaning and inspections to maintain our high standards.
You will be paid $24 - $25 / HR less payroll deductions and all required withholdings for training, required meetings, non-post reservation cleans, and paid time off.
~$Sundays and Mondays required.
~ Weekends and holidays may be required
Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes.
Perform inspections of cleans completed by Housekeepers and support touch-up cleans as needed.
Assist managers with supervision of an efficient and high-quality team of housekeeping personnel ensuring all are trained, effective, and adhere to company policies and procedures.
Professionally clean and maintain properties using cleaning procedures and products in conformance with prescribed company standards.
move all reasonably portable furniture in rooms to clean under and behind and assist with laundry as needed.
Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency.
Support your team with escalated guest and homeowner concerns by responding to emails, calls, and tickets.
Partner and assist your Business Development Representative when new units join the portfolio.
Establish and maintain open, collaborative relationships with fellow regional team members and upper management team.
Other duties as assigned because every day is different in hospitality!
Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
~1 - 2 years experience in housekeeping or similar position.
~ Prior experience in supervisory or management level position in a similar industry.
~ Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
~ This role involves frequent travel between worksites, so reliable personal transportation is essential.
~ Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.
Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
Regular travel within the locally assigned market and / or region.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.