About this opportunity
Ponton & Fernandez, Attorneys at Law, P.A. lists this Lead Intake Specialist/Administrative Assistant opportunity in tampa, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join Our Team — Bilingual Lead Intake Specialist / Administrative Assistant (English/Spanish)
Tampa Bay Area | Ponton & Fernandez, Attorneys at Law, P.A.
Compensation:
$18 to $20 based on experience
This is an on-site position.
Ponton & Fernandez, Attorneys at Law, P.A. is a boutique immigration law firm based in the Tampa Bay Area, proudly serving our community with professionalism, compassion, and excellence. We are currently seeking a bilingual (English and Spanish) Lead Intake Specialist / Administrative Assistant to join our growing team.
This role is ideal for a highly organized, client-focused professional who enjoys being the first point of contact for prospective clients and supporting the administrative operations of a busy immigration law practice. The ideal candidate is detail-oriented, communicates clearly and empathetically, and thrives in a fast-paced environment.
Our office is located at 1082 Bloomingdale Ave, Suite A, Valrico, FL 33596 , and this is a full-time, on-site position .
Key Responsibilities:
* Serve as the first point of contact for prospective and existing clients, in both English and Spanish
* Conduct initial intake calls and accurately collect client information
* Screen and qualify leads and route matters appropriately within the firm
* Schedule consultations and manage attorney calendars
* Maintain and organize client records and intake documentation
* Perform general administrative tasks, including data entry and file management
* Communicate professionally and empathetically with clients throughout the intake process
* Coordinate closely with attorneys, paralegals, and support staff
Qualifications:
* Native or fluent Spanish required (oral and written)
* Minimum of 1 year of experience in an intake, administrative, or client-facing role (law firm experience preferred but not required)
* Strong communication, organizational, and time-management skills
* Ability to handle sensitive information with discretion and professionalism
* Proficiency with Microsoft Office and willingness to learn case management software
* Reliable, detail-oriented, and comfortable working in a fast-paced environment
We offer a supportive, collegial, and mission-driven work environment where your work directly impacts the lives of individuals and families navigating the immigration process.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.