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Job description
GEICO seeks a Senior Product Manager to lead IVR and conversational AI strategy, driving a voice-first customer experience. You will shape the product roadmap, collaborate with engineering, design, operations, and business leaders, and deliver high-impact voice experiences that increase self-service adoption and satisfaction.
The role requires strong leadership, 5+ years in product management, and deep knowledge of IVR and cloud contact centers.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.