About this opportunity
Community Teamwork lists this Lead Leased Housing Program Representative opportunity in lowell, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Lead Leased Housing Program Representative
Pay Range $30 - $35 per hour
Company Overview
Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
As part of the Leased Housing team, the Lead Leased Housing Program Representative is responsible for providing information and assistance to participants of the Housing Choice Voucher Program and housing providers concerning eligibility and program requirements, the provision of services, and subsidy administration. The position maintains a participant caseload and the corresponding documentation in compliance with program regulations. The position supports the mission and objectives of the Leased Housing programs through the delivery of professional and knowledgeable services to the community.
Essential Functions and Responsibilities
Oversee Leased Housing Program Representatives
Assist with program orientation and ongoing compliance training of program reps
Monitor quality assurance and compliance in collaboration with Inspections & Quality Control Compliance Manager
Participate in weekly and monthly supervision meetings with Program Reps and Program Director
Assist Participants and Housing Providers with all procedures necessary in maintaining their program participation, including recertifications, relocation and leasing, processing timely rent increase requests, annual and interim income adjustments, changes in family composition, transfers, and other policies or procedures in compliance with EOHLC Admin Plan and CTI policies
Educate program participants and housing providers as to the respective responsibilities, regulations and obligations under the program requirements and fair housing laws to avoid violations, damage to property or other issues that could result in eviction, loss of funding eligibility or program participation. Participate in informal hearings to support participant's participation and tenancy
Explain program requirements, regulations and procedures to participants and housing providers, as needed
Implement and ensure compliance with regulations, policies, and procedures specific to each Leased Housing program
Maintain 6-tab tenant files, program documentation, active participant caseload, monitor and track documentation in accordance with policies and procedures and as prescribed by EOHLC Administration Plan and HUD Regulations
Enter required data into program database to meet required deadlines
Monitor compliance by all parties and follow up on, any/or all program violations in accordance with the EOHLC Administrative Plan
Initiate and process participant terminations for failure to comply with program regulations, prepare paperwork and participate in informal hearing process
Uphold the values of CTI - Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.
Qualifications
High School Diploma or equivalent education
2-4 years previous related experience. Ability to organize details and process information with high degree of accuracy. Timeliness and accuracy are skills essential to this position
Excellent organizational skills with the ability to manage ongoing projects concurrently
Ability to collect and analyze financial and other data following guidelines to determine eligibility
Proficiency in math, Microsoft Office or similar technology
Sensitivity to the needs of diverse, low income populations. Demonstrated ability to handle emotionally stressful situations and manage conflict
Ability to manage several tasks at once
Effective customer service, interpersonal and communications skills - both verbal and written
Required to attend all EIV Workshops, Tracker and EOHLC trainings that relate to the administration of the department functions
Preferred Qualifications
Familiarity with HUD/EOHLC housing program regulations and eligibility requirements
Bilingual skills (English/Spanish or English/Khmer)
Benefit Information*
At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:
4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
Tuition Reimbursement - Career Advancement and Professional Development Opportunities
5% employer contribution to your 401(k) retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
The stated pay range represents the Agency's good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications
Equal Opportunity Employer - Vets/Disabled
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.