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Emerson Hospital

Lead Medical Assistant / Clinical Office Coordinator EPA

concord, MA

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Job description

Lead Medical Assistant / Clinical Office Coordinator EPA

Schedule: Per Diem

Pay Range: $23.00 - $27.00 / Hourly

Shift: Day/Eve shift

Hours: 8:00-8:00, 9:00-5:00

About this role

Take the Next Step in Your Medical Assistant Career!

Are you an experienced Medical Assistant ready to grow into a leadership role? Join our team as a Lead Medical Assistant / Clinical Office Coordinator, where you'll play a key role in both patient care and daily clinic operations.

In this position, you'll support physicians while also guiding and coordinating Medical Assistant activities to ensure a smooth, efficient, and patient-centered experience. This is a great opportunity for someone who enjoys balancing hands-on clinical work with leadership responsibilities.

Reporting to the Senior Practice Manager, you will work closely with physicians and staff to maintain high standards of care, patient flow, and operational excellence.

What You'll Do

Lead and support Medical Assistant staff in daily clinical operations

Prepare patients for exams, including vitals, documentation, and intake

Assist physicians with clinical procedures and patient care

Coordinate workflows to ensure efficient patient flow and scheduling

Maintain accurate documentation in the electronic medical record (EMR)

Serve as a resource for staff and help troubleshoot day-to-day issues

Deliver excellent customer service to patients in person and over the phone

Ensure compliance with clinical, safety, and confidentiality standards

What You Bring

Required Education

High school diploma or equivalent preferred

Completion of an accredited Medical Assistant training program preferred

Required Experience

5 years of experience as a Medical Assistant in a medical or physician's office preferred

Licensure & Certification

Current BLS certification required within 4 months of hire

Key Skills & Strengths

Strong leadership and team coordination abilities

Excellent patient care and customer service skills

Effective communication skills (in person and by phone)

Experience with electronic medical records (EMR); GE Centricity and/or Meditech preferred

Strong organizational skills and attention to detail

Ability to maintain confidentiality and handle sensitive information

Comfortable multitasking in a fast-paced clinical environment

Why Join Us?

Opportunity to grow into a leadership role within a clinical setting

Work closely with physicians and a collaborative care team

Make a direct impact on patient experience and clinic efficiency

Supportive environment with opportunities for professional development

To apply, please visit: jobs/lead-medical-assistant-clinical-office-coordinator-epa-35099/

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