About this opportunity
US Department of Veterans Affairs lists this LEAD MEDICAL SUPPORT ASSISTANT opportunity in columbia, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medical Support AssistantThe incumbent serves as a Medical Support Assistant in Behavioral Health at the Harry S. Truman Memorial Veterans Hospital. The incumbent provides primary oversight of all clerical schedulers in the Service and the MSAs who provide 'front line' customer assistance at the clinic front desk and/or over the phone. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. He/She also serves as the primary support/consultant for MSAs who need assistance with scheduling practices and management of health and administrative information. The duties include but are not limited to:Monitors and makes work assignments, provides input performance, and resolves daily workplace issues.Assures coverage of all areas of responsibility.Conducts ongoing reviews to ensure quality of work.Provides on-the-job training for new and current employees to ensure all training requirements are met.Acts as liaison between MSA and staff in order to resolve day to day conflicts.Plans and organizes work with general assistance from the supervisor.Routinely communicates with physicians, case managers, and other allied health professional staff.Reports backlogs and difficulties in meeting deadlines.Work Schedule: 7:30am-4:00pm, Monday-FridayTelework: Not AvailableVirtual: This is not a virtual position.Functional Statement #: Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized
Worksite address
columbia, MO, 65211, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.