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Job description
VA Careers - Medical Support AssistantAssignments at this level include but are not limited to:Responsible for daily workload assessments, assigning work and assuring proper staffing coverageEvaluating training recordsConducting phone auditsAssuring timely accomplishment of workloadProvides on the job training for employeesEnsuring accurate and timely scheduling of appointmentsProviding changes to policies and procedures to staffCreating and maintaining employee work schedulesResolving day to day conflictsPerforms receptionist, customer service, and administrative duties for patientsSkill in planning, organizing, problem solving and decision makingAppointment scheduling/re-scheduling/cancelingAppointment check in/outVerification of provider ordersPhone callsRecall remindersData entryReviewing/updating patient demographics and insurance verificationRequesting medical recordsMust be able to interpret and communicate requirements of the VHA scheduling Directives and policiesWork Schedule: Monday-Friday 8:00am-4:30pmTelework: Not availableVirtual: This is not a virtual position.Functional Statement #: Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized
Worksite address
iowa city, IA, 52240, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.