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Community Health Systems

Lead Patient Care Tech - 7:30am-4pm M-F

poplar bluff, MO

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Job description

Job Summary

nThe Patient Care Technician Lead supports the delivery of high-quality, patient-centered care by performing delegated basic patient care services and providing leadership to Patient Care Technicians (PCTs) within the inpatient care setting. Under the supervision of a Registered Nurse (RN), this role assists with activities of daily living, patient mobility, and vital sign monitoring, while also coordinating onboarding and training efforts for PCT staff. The Patient Care Technician Lead serves as a resource and role model for new and existing team members, contributing to the department's operational excellence and patient experience.

nEssential Functions

nnnProvides direct patient care in accordance with established protocols and under the supervision of an RN, including assistance with hygiene, nutrition, mobility, and comfort.

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nnObtains and records patient vital signs, intake and output, weight, and other key data throughout the shift, escalating abnormalities as appropriate.

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nnAssists with point-of-care testing and specimen collection within scope of training.

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nnSupports patient safety by assisting with fall precautions, monitoring at-risk patients, and participating in hourly rounding.

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nnMaintains a clean, organized, and safe patient care environment; stocks supplies and reports maintenance or safety issues.

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nnLeads the unit orientation process for new PCTs, including schedule development, progress tracking, and coaching.

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nnCoordinates in-service training and collaborates with vendors or subject matter experts to facilitate skill development.

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nnActs as a mentor to PCT staff by modeling professional behavior, teamwork, and adherence to policies.

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nnPerforms other duties as assigned.

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nnMaintains regular and reliable attendance.

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nnComplies with all policies and standards.

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n nQualifications

nnnCompletion of an approved Patient Care Technician or Nursing Assistant program required

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nn1-3 years of experience as a Patient Care Technician or Nursing Assistant required

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nn0-1 years of experience in a lead or preceptor role preferred

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n nKnowledge, Skills and Abilities

nnnKnowledge of basic patient care practices and infection control procedures.

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nnStrong interpersonal and communication skills with the ability to mentor and coach others.

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nnAbility to prioritize and manage multiple tasks in a fast-paced clinical environment.

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nnSkilled in documenting care activities and communicating effectively with clinical staff.

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nnProficient in the use of clinical equipment and electronic health records.

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nnDemonstrates a commitment to excellence, teamwork, and patient-centered care.

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n nLicenses and Certifications

nnnBCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) within 30 days of start date required

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nnCNA - Certified Nursing Assistant preferred

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n nState Specific Requirements

nnNorth Carolina: Required to be registered with the Nurse Aide Registry as a Nurse Aide I.

n nEqual Employment Opportunity

nThis organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.

Worksite address

poplar bluff, MO, 63902, US

Who can apply

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