This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Lead Patient Services Associate (PSA)The Lead Patient Services Associate (PSA) enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. The Lead PSA serves as a resource to other Patient Services Associates by mentoring, training and assisting in the direction of day to day operations. Primarily working at the front desk of an outpatient practice the Lead PSA verifies insurance, referrals and patient demographic information. The Lead PSA supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.Serves as a resource to other Patient Services Associates by mentoring, training and assisting in the direction of daily operations. Acts as internal and external point of contact.Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.Greets and interacts with patients/visitors in a professional manner, on phone or in person.Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.Other duties as requested or assigned.High School Diploma/GED or equivalent3 years patient healthcare experienceSalary Range: $17.00 to $22.98 HourlyWork Shift: Workday Day (United States of America)Worker Sub Type: RegularEmployee Entity: Kennedy University Hospitals, IncPrimary Location Address: 301 North Route 73, West Berlin, New Jersey, United States of America
Worksite address
west berlin, NJ, 08091, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.