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Job description
Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.
Responsibilities:
Compliance & Quality
Follow all policies, procedures, safety, and infection prevention standards; report issues promptly
Maintain proficiency in phlebotomy and laboratory procedures
Specimen Handling Collect, label, process, and package specimens accurately and on time
Investigate and document specimen-related issues
Communication Provide professional service to patients, clients, and staff
Verify orders, billing, and required information; escalate concerns as needed
Administrative Support Complete clerical tasks and required documentation/logs
Operations & Team Support Manage phlebotomy schedules and ensure adequate staffing levels
Prioritize/delegate tasks and support team initiatives
Maintain clean, stocked, and organized work areas
Leadership & Training Demonstrate strong leadership skills
Train and mentor new staff as assigned
Qualifications: High School diploma or equivalent
Certification from an accredited Phlebotomy or Medical Assistant program is preferred.
Minimum 2 years experience, looking for 3-4 years experience.
Medical terminology knowledge and laboratory information system experience is preferred.
Must have the ability to establish work priorities and handle several procedures simultaneously.
Must interact with other departments.
Licensure, Certifications, and Clearances: Cardiopulmonary Resuscitation (CPR)
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UPMC is an Equal Opportunity Employer/Disability/Veteran
Worksite address
pittsburgh, PA, 15289, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.