About this opportunity
Capital One lists this Lead Process Manager for Customer Resilience & Improvements opportunity in mclean, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Capital One is seeking a Principal Associate, Process Manager for the Customer Resiliency, Recoveries Team. This hybrid role focuses on designing and improving business processes, mitigating risks, and ensuring strong controls.
You will lead process improvements, collaborate with teams, and develop formal documentation to support executives and customers. Ideal candidates have 3+ years in process or project management, exposure to SQL or Tableau, and Lean/Six Sigma experience.
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Worksite address
mclean, VA, 22107, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.