Lead Quality Technician

Job description

Summary

The Lead Quality Technician is responsible for performing testing and supporting data analysis for the assembly and deburr departments. This position requires a champion of documentation who is responsible for clearly communicating results and direction to team members. This position works closely with Engineering, Production, and other manufacturing personnel.

Essential Duties & Responsibilities

Strive toward a culture of proactive safety

Manage RMAs, approval, issuing, receiving, tracking, disposition, and replacement

Interact with customer service reps/sales/customers for RMA coordination

Investigate customer complaints and support root cause and corrective activities as needed

Review customer purchase orders, contracts, and related quality requirements

Support Quality Engineering with quality investigations, corrective actions, work instructions, SOPs, and continuous improvement activities

Support MRB activities and dispositions of nonconforming material

Monitor ECN implementation on the production floor, ensuring applicable contract, customer, and quality requirements are understood and followed

Serve as Quality resource for assembly and deburr, addressing quality issues and questions as needed

Support Incoming and Final Inspection personnel by providing technical guidance, training, and mentoring

Interpret blueprints, specifications, routers, and work instructions to support inspection and quality requirements

Train operators and inspectors on the use of measuring devices and the completion of inspection documentation

Record, summarize, and report quality data and trends as required

Maintain accurate quality records and documentation in accordance with the Company Quality Management System

Responsible for the cleanliness of his/her own work area and the general housekeeping of the Company

Other duties as assigned

Requirements

High School Diploma or GED

At least 5 years of experience of quality control in a manufacturing environment

Experience with dimensional inspection equipment and tools required; CMM experience preferred

Experience interpreting engineering drawings, specifications, routers, and work instructions

Experience reviewing customer purchase orders, contracts, and quality requirements preferred

Hands-on experience developing manufacturing processes and proven ability to evaluate data

Strong attention to detail and ability to accurately document and track quality information

Ability to manage administrative tasks while working effectively in a production environment

Microsoft Office proficiency (Excel, Teams, Outlook)

Physical Requirements

Ability to stand and walk for extended periods throughout the work shift

Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments

Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation

Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment

Ability to perform repetitive motions involving the hands, wrists, and arms

Ability to visually inspect parts, interpret and read blueprints, technical drawings, work instructions, and use gauges, and measuring devices

Ability to distinguish colors, dimensions, and surface defects when performing quality inspections

Ability to hear and communicate effectively in a manufacturing environment

Ability to safely operate equipment in a fast‑paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required

Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures

Ability to maintain regular attendance and work scheduled shifts, including overtime as required

Work Environment

Manufacturing environment with exposure to moving mechanical equipment

Frequent interaction with machine tools, raw materials, and finished products

Compliance with all company safety policies, housekeeping requirements, and Foreign Object Debris (FOD) prevention practices

Required use of appropriate PPE and adherence to all safety procedures

Essential Functions Disclaimer

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

About HEICO

Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand‑alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team. Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman‑owned Business Enterprises (WBE). More information about the holding company and overall organization can be found at

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Worksite address

raleigh, NC, 27601, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.