About this opportunity
Spickler NGW LLC lists this Lead Server/Shift Manager opportunity in tucson meadows mobile home park, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Lead Server/Shift Manager
Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager.
Lead Server/Shift Manager - Job Responsibilities
Oversee daily restaurant operations during assigned shifts to ensure efficient service.
Coordinate and manage staff schedules, ensuring adequate coverage for peak times.
Monitor service quality and customer satisfaction, addressing any issues promptly.
Train, mentor, and support servers and other staff to maintain high standards of service.
Handle customer complaints and resolve issues to maintain a positive dining experience.
Ensure compliance with health and safety regulations and restaurant policies.
Assist with the setup and breakdown of dining areas before and after service.
Collaborate with kitchen staff to ensure timely and accurate order delivery.
Lead by example in providing exceptional customer service and hospitality.
Lead Server/Shift Manager - Job Requirements
Minimum of 3-5 years of FOH or BOH experience in a high-volume restaurant environment
Strong communication and interpersonal abilities
Ability to multitask and work efficiently under pressure
Knowledge of food safety and sanitation regulations
Proficient in POS systems and basic computer applications
Availability to work flexible hours, including nights, weekends, and holidays
Ability to train and mentor new staff members
Physical ability to stand for long periods and lift up to 25 pounds
Lead Server/Shift Manager - Job Benefits
Competitive hourly wage plus tips (Tips on serving shifts)
Health insurance
Sick leave
Flexible scheduling
401(k) retirement plan with company match
Employee meal discounts
Professional development and training opportunities
Opportunities for career advancement
Compensation details: 19.5-21.5 Hourly Wage
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Worksite address
tucson meadows mobile home park, AZ, 85747, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.