About this opportunity
Salesforce lists this Lead Software Engineer - Platform Services opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Lead Software Engineer – Platform Services
At Salesforce, we’re inspiring the future of business with AI + Data + CRM. Guided by our core values, we help companies across every industry connect with customers in entirely new ways — while empowering our employees to innovate, grow, and make an impact.
Our Digital Marketing Technology organization is transforming how prospects, customers, and Trailblazers engage with Salesforce online. We are building a unified digital platform that powers personalized, intelligent, and scalable experiences across Salesforce.com and the broader Trailblazer ecosystem.
We’re looking for a Lead Software Engineer to help shape the architecture and evolution of this platform while driving technical excellence across globally scaled digital experiences.
About the Role
This role sits within the Platform Services team in Salesforce’s Digital Marketing Technology organization. As a Lead Software Engineer, you will provide hands-on technical leadership across architecture, platform innovation, and large-scale distributed systems. You’ll partner closely with engineering, product, architecture, and platform teams to design and build scalable cloud-native services that power Salesforce’s global digital ecosystem. This is a highly collaborative individual contributor role focused on solving complex technical challenges while mentoring engineers and elevating engineering standards across teams.
What You’ll Do
Lead the architecture and design of scalable, secure, and resilient platform services
Drive technical strategy and influence architectural decisions across multiple engineering teams
Partner with Product and Engineering leadership to shape technical roadmaps aligned with business goals
Design and deliver high-scale distributed systems and APIs supporting Salesforce’s global digital experiences
Champion engineering excellence through best practices in system design, testing, observability, scalability, and operational maturity
Drive innovation in Agile development, DevOps, CI/CD, and cloud-native engineering practices
Evaluate and adopt modern technologies and AI-assisted engineering workflows that improve developer productivity and software quality
Mentor and coach engineers while fostering a culture of ownership, collaboration, and continuous improvement
Help evolve platform capabilities that enable dynamic and personalized customer experiences globally
Who We’re Looking For
Strong technical leader with deep experience building and scaling distributed systems
Hands-on engineer passionate about solving complex platform and architecture challenges
Experience working within modern digital, marketing technology, or customer identity ecosystems
Strong collaborator who can influence technical direction across organizations
Engineer who effectively leverages AI-assisted development tools to improve engineering productivity and accelerate software delivery
Passion for building scalable, reliable, and secure customer-facing systems
Qualifications
8+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services.
Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience.
Experience in microservices architecture, domain driven design, and RESTful and GraphQL API's.
Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates.
Experience with AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc and NoSQL databases like DynamoDB, Graph databases (Neo4j, Neptune, etc), and Data streams (Kafka, Kinesis, etc)
Experience developing back-end software using JavaScript or TypeScript and runtimes like Node.js (preferred)
Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention.
AI fluency and proven experience using AI coding assistants to accelerate the SDLC
Experience in test-driven development and testing frameworks like Jest, Playwright, etc.
Experience in Service orchestration using tools like Terraform (preferred).
Experience in Consumer/B2C identity package implementations such as Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc (preferred).
Strong verbal and written communication skills.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Candidate Privacy
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link:
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.