About this opportunity
Compunnel, Inc. lists this Lead Systems Analyst - O365 Support opportunity in mahwah, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are seeking a Lead Systems Analyst to provide expert-level support and strategic oversight for the Microsoft Office 365 suite, including Office applications and collaboration tools.
This role ensures optimal performance, security, and user experience across the enterprise.
Key Responsibilities
Serve as the primary technical lead for O365 Office applications (Word, Excel, PowerPoint, Outlook) and integrated services.
Manage monthly patching cadence for 110,000 devices, including patch deployment, Alpha/Beta testing, and remediation of unpatched devices across desktops, Citrix workstations, and servers.
Analyze business requirements and design solutions leveraging O365 capabilities.
Manage configurations, updates, and integrations for O365 Office applications.
Provide Tier 3 support for complex O365-related issues and escalations.
Collaborate with IT teams and business units to optimize workflows and enhance productivity.
Develop and maintain documentation for O365 configurations, policies, and best practices.
Monitor system performance and ensure compliance with security and governance standards.
Stay current with Microsoft updates and recommend enhancements to improve user experience.
Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
5+ years of experience in systems analysis or administration, with at least 3 years focused on O365 Office applications.
Strong knowledge of O365 architecture, Office application deployment, and integration with enterprise systems.
Experience with PowerShell scripting, Azure AD, and security compliance.
Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications
Experience with O365 Office advanced features.
Familiarity with technical change management processes.
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Worksite address
mahwah, NJ, 07495, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.