About this opportunity
Motive Holding Companies LLC lists this Lead Technical Trainer opportunity in fountain valley, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Lead Technical Trainer is responsible for developing, leading, and delivering technical training programs for ACT-Chargers equipment, software, and service operations. This role supports internal employees, dealer networks, field service teams, and partners by ensuring consistent technical knowledge, safe work practices, and high-quality service standards.
The ideal candidate combines deep technical expertise in industrial charging systems with strong instructional and leadership abilities. This individual will also help establish scalable training processes, certification programs, and learning content as the company grows.
Responsibilities
Lead the development and execution of technical training strategies for ACT-Charger products and Service operations
Create standardized onboarding and certification programs for Dealer network and their technicians, installers, and support teams
Develop training roadmaps for new product launches, software updates, and field service procedures
Manage training schedules, instructor assignments, and training resources
Serve as the primary subject matter expert for technical training initiatives
Evaluate trainee performance through written testing and practical demonstrations
Conduct in-person hands-on training sessions for: Field service technicians
Dealer service teams
Customers and fleet operators
Installation partners
Internal support personnel
Deliver training on: Material handling and ground equipment charging systems
Electrical fundamentals and safety
Charger diagnostics and troubleshooting
Firmware and software updates
Networking and communications
Preventive maintenance procedures
Installation and commissioning
Develop and maintain: Training manuals
Certification tests
Technical presentations
E-learning modules
Safety documentation
Update training materials based on engineering changes, field feedback, and warranty trends
Work closely with engineering, product management, and service departments to ensure training accuracy
Support the growth and performance of the dealer and service partner network
Establish technician certification requirements and recertification standards
Provide mentorship and coaching to field trainers and technical support personnel
Promote OSHA, electrical safety, and lockout/tagout procedures
Ensure training complies with industry standards and company safety policies
Required Qualifications
Associate's or Bachelor's degree in Engineering, Electronics, Automotive Technology, Education, or related field
10+ years of experience in technical training, field service, or technical support
5+ years of leadership or senior trainer experience
Experience with EV chargers, electrical systems, industrial equipment, or related technologies
Strong understanding of: AC/DC electrical systems
High-voltage safety
Diagnostics and troubleshooting
Networking and communication protocols
Experience developing technical training materials and certification programs
ASE, EVITP, or electrical certifications
Experience in EV charging infrastructure or renewable energy industries
Knowledge of CAN communication
Excellent presentation and communication skills
Ability to travel up to 50–70% as needed
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Worksite address
fountain valley, CA, 92728, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.