About this opportunity
Sycuan Casino Resort lists this Learning And Development Specialist opportunity in el cajon, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Sycuan Casino Resort is looking for a dynamic Learning & Development Specialist to join our team!
At Sycuan, we believe our team members are the heart of everything we do and we’re committed to investing in their success. In this role, you’ll design and deliver engaging training programs that support New Hire Orientation, leadership development, guest service excellence, and more!
If you're passionate about helping people grow, develop, and succeed, we'd love to hear from you!
If you are passionate about delivering training programs and interested in a fun and exciting industry, apply today!
Job Purpose:
The Learning & Development Specialist is responsible for the development and delivery of learning solutions for the organization. Topics include New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that align with organizational initiatives. The Learning & Development Specialist will work closely with the Learning and Development Manager and Business Partners to identify the best approach for bridging skill gaps.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
Adapt training delivery methods to suit diverse learning styles
Occasionally develop engaging and interactive training materials, including e-learning modules instructor-led training, and blended learning solutions.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
Create and maintain monthly Learning and Development Training Calendar
Creates and/or maintains training procedure manuals, guides, and course materials as needed
Review training materials and provide feedback
Evaluates program effectiveness through assessments, surveys, and feedback
Maintains knowledge of the latest trends in learning and development
Performs other related duties as assigned
Job Specifications:
Education and Experience:
Essential:
High School Diploma or equivalent experience
3 years of experience in delivering training in a business environment
2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
Experience with learning management systems (LMS) and e-learning tools
Experience in designing and developing training programs
Desirable:
Bachelor's Degree in Human Resources or related field or equivalent experience
Training experience in a casino, hospitality, retail, or food and beverage-related industry
Knowledge and experience with data collection methods
Skills and Knowledge:
Essential:
Familiarity with adult learning theories and instructional design models
Ability to utilize strong verbal, written, and presentation skills across a diverse team member population
Knowledge of HR best practices when conducting business
Adept with a variety of multimedia training platforms and methods
Proficient with Microsoft Office Suite and related program software
Ability to stand/walk for up to eight hours at a time
Must be able to lift up to 25 pounds at times
Ability to conduct oral presentations in the English language
Detail-orientation
Ability to appear for work on time
Ability to complete forms and documents
Ability to understand and follow verbal directives and written directions
Ability to accept constructive feedback
Ability to maintain confidentiality
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
Worksite address
el cajon, CA, 92021, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.