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W. W. Grainger

Learning Design Lead - Customer Service Programs

northern, KY

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About this opportunity

W. W. Grainger lists this Learning Design Lead - Customer Service Programs opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

W.W. Grainger, Inc. in Lake Forest, IL, offers a hybrid role for a Customer Service Learning Development Consultant focused on building innovative learning solutions for onboarding and ongoing team development.

You will assess needs, design content for in-person, virtual, and eLearning formats, measure outcomes, and collaborate with cross-functional partners to enhance performance and customer experience.

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