Leasing Agent - Affordable Housing (LIHTC / HUD / PBV)

Job description

Job Description

nLeasing Agent – Affordable Housing (LIHTC / HUD / PBV)

nLocation: San Diego County, CA

Employment Type: Full-Time

Reports To: Community Manager / Property Manager

Position Summary

nThe Leasing Agent is responsible for managing all leasing activities for an affordable housing community, ensuring full compliance with LIHTC, HUD, Project-Based Voucher (PBV), and other layered funding program requirements.

nThis position plays a critical role in maintaining occupancy goals, processing applicant files accurately, and providing excellent customer service while adhering to strict regulatory guidelines.

nThe ideal candidate is detail-oriented, compliance-focused, and experienced in affordable housing leasing and certification processes.

Key Responsibilities

nLeasing & Occupancy Management

nnnManage the full leasing cycle from initial inquiry through move-in

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nnMaintain and monitor waitlists in accordance with the Tenant Selection Plan (TSP)

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nnConduct applicant interviews and screenings

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nnCoordinate and schedule unit tours and lease signings

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nnEnsure units are leased in a timely manner to meet occupancy and lease-up goals

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nnMaintain a pipeline of qualified applicants (minimum 2–3 ready files per vacancy)

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n Affordable Housing Compliance

nnnProcess and complete initial certifications in compliance with:

nnnLIHTC (Tax Credit)

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nnHUD / Section 8 / PBV programs

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nnHOME, MHSA, NPLH, or other layered funding (as applicable)

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nnVerify income, assets, and eligibility per program regulations

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nnEnsure all files are complete, accurate, and audit-ready prior to submission

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nnSubmit files to Compliance Department for approval in a timely manner

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nnMaintain strict adherence to regulatory deadlines and requirements

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n File Processing & Documentation

nnnCollect and review all required documentation (income, assets, third-party verifications)

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nnEnsure all applicant files are complete before submission to avoid delays

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nnTrack file status and follow up on pending documentation

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nnMaintain organized, complete, and compliant resident files (electronic and/or paper)

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nnAddress and correct compliance findings within required timelines

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n Customer Service & Resident Relations

nnnProvide professional and respectful customer service to all applicants and residents

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nnClearly explain program requirements, lease terms, and property rules

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nnRespond to inquiries, emails, and calls in a timely manner

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nnSupport resident move-in process to ensure a smooth transition

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n Coordination & Team Collaboration

nnnWork closely with:

nnnProperty Manager / Community Manager

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nnCompliance Department

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nnCase Managers / Service Providers (for PSH / supportive housing)

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nnCoordinate unit readiness with maintenance staff

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nnCommunicate leasing updates, challenges, and pipeline status to management

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n Reporting & Systems

nnnUtilize property management software (e.g., RealPage, Yardi, or equivalent)

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nnTrack leasing activity, applicant pipeline, and occupancy status

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nnMaintain accurate data entry and reporting

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nnAssist with weekly/monthly leasing and occupancy reports

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n Additional Responsibilities

nnnAssist with recertifications as needed

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nnSupport audits and file reviews

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nnEnsure adherence to Fair Housing laws and company policies

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nnParticipate in training and compliance updates (e.g., Grace Hill)

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nnPerform other duties as assigned

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n Qualifications

nEducation & Experience

nnnHigh School Diploma or equivalent required

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nnMinimum 1–2 years of leasing experience in affordable housing preferred

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nnExperience with LIHTC, HUD, or PBV programs strongly preferred

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n Knowledge & Skills

nnnStrong knowledge of:

nnnLIHTC regulations

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nnHUD / Section 8 / PBV requirements

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nnIncome and asset calculation methods

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nnFamiliarity with Tenant Selection Plans (TSPs)

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nnExcellent attention to detail and organizational skills

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nnStrong communication and customer service skills

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nnAbility to manage multiple files and deadlines simultaneously

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nnProficiency in Microsoft Office and property management software

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n Certifications (Preferred)

nnnTax Credit Specialist (TCS) or equivalent

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nnHUD / Certified Occupancy Specialist (COS)

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n Performance Expectations

nnnMaintain high file approval rates with minimal compliance corrections

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nnMeet or exceed occupancy and leasing goals

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nnEnsure timely processing of applicant files

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nnMaintain audit-ready files at all times

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nnProvide excellent customer service and professionalism

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n Compensation & Benefits

nnnCompetitive hourly pay or salary (based on experience)

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nnPerformance-based incentives (leasing/occupancy bonuses)

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nnComprehensive benefits package:

nnnMedical, Dental, Vision

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nn401(k) with company match

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nnPaid Time Off

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nnPaid Holidays

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nnOngoing training and professional development opportunities

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n Equal Opportunity Employer

nWe are committed to creating a diverse and inclusive workplace and are proud to be an Equal Opportunity Employer.

Worksite address

san diego, CA, 92189, US

Who can apply

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