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Job description
Job Title: Leasing Consultant
nLocation: Kailua-Kona, HI
nReporting to: Community Director
nType: Full-Time
nJob Description
nAt Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking a Leasing Consultant who is passionate about customer service and driven to succeed.
nWe are looking for a highly organized, energetic, self-starter who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service and sales talents, multitasking and problem-solving skills and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and superb communication. This candidate will be passionate about providing exceptional service and hospitality to consistently exceed customer expectations, finding great satisfaction in helping to create a sense of community. They will also demonstrate a strong sense of initiative, a collaborative work style, and a strong work ethic, taking pride in accurate data-entry, accounting, reporting and administrative work product. This position may require weekend and holiday work. Physical aspects of the job include the abilities to lift and carry up to 35 pounds, standing/walking for long periods of time, bending, kneeling, stooping, climbing, and balancing.
nObjectives of this Role
nnCoordination of all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
nIntensive, professional customer service interacting with prospective and current residents to achieve maximum occupancy and ensure resident retention.nnWelcoming, helpful presence to all current and prospective residents and customers.
nProfessional responsiveness to walk-in, telephone and e-mail inquiries.
nGuiding scheduled and unscheduled tours of the property.
nPreparing lease and lease renewal documentation.
nAssist in coordination of resident/community events and gatherings.
nAssist in coordination of resident/community maintenance service requests.
n n
nTimely, accurate recording of required data using Yardi Property Management software.
nPrepare and generate documents and reports, manage routine processes and correspondence.
nCollaborate to support property marketing strategies consistent with established procedures.
nAssist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS).
nGeneral administrative support for the Community Director, and other duties as assigned.
nTimely, accurate recordkeeping to ensure property compliance according to affordable-housing standards.
nExperience in supporting lease-up/property launch goals and timelines.
n nDesired Experience
nnPrior experience in affordable housing/LIHTC multi-family property preferred, not required.
nExperience in sales or administrative and accounting assistance.
nExcellent verbal and written communication skills.
nAbility to exercise quick and accurate judgement and maintain confidentiality.
nEffective conflict resolution and customer service skills.
nAbility to set priorities and multi-task with a strong attention to detail.
n nEmployment Benefits
nIndigo offers a positive, team-oriented work environment, competitive hourly wage, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.
nnCompensation: $20.00-$22.00 DOE
nMedical/Dental/Vision
nMedical Flex-spend Account
nLife Insurance
n401(k) Retirement Savings plan with Employer match
nVacation Time
nSick & Safe Leave
nAdditional employee resource programs
n nJob Type: Full-time
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.