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Job description
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.
The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting.
We encourage candidates with lived experience to apply. This is an on-site position.
Pay: $22-23/hour, dependent on experience.
Benefits
Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options
Duties Prepare the day for guests (office and show units presentable, retrieve messages). Prepare materials before the office opens.
Serve residents by writing service requests, completing service call backs, and follow through on special requests.
Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
Attend social events and represent the property in a way that brings credibility to the site and staff.
Minimum Qualifications High school diploma or equivalent.
Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.
Sales experience with a proven track record.
Preferred Qualifications College or real estate-related supplemental courses.
1-2 years of property management experience.
Occupancy certification.
Excellent understanding of the occupancy standards and processes.
Knowledge and Skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
Operate required technological systems that run the property, including multiple incoming phone lines.
Stamina for fast paced working environment.
This is a brief description of the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
carol stream, IL, 60158, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.