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Job description
COMPANY
nUrban Phenix is a property management company providing a culture of community and excellence for our residents, clients, and team members. Our renovated communities offer the modern touches and elevated service levels that customers expect. We are a small and nimble company looking for an experienced Leasing Consultant interested in working in a stabilized properties in Glendale and Capital Hill.
nPOSITION
nLeasing Consultant (40-hours per week, At-will)
nTime Period: Full time
nCOMPENSATION
nnCommensurate with experience including salary and leasing bonus
n15 Days PTO
nEmployee Benefits including health, dental, vision, and 401K match
n nSUMMARY
nThe Leasing Consultant is responsible for assisting with leasing operations and managing existing resident needs from Urban Phenix’s office and the field. In addition to leasing units and maintaining the lead management queue, the leasing consultant will also perform move-in and move-out duties to help the properties run smoothly. This position offers a great opportunity to gain experience beyond the standard Leasing position that will help career advancement. Our standard business hours are Monday-Friday 9:00 am – 6:00 pm. Lease-up hours will include limited time on Saturday by appointment only for leasing tours.
nRESPONSIBILITIES
nnPerform leasing and administrative duties across multiple buildings in a Denver/Glendale property by converting leads to tours, providing in-person tours (including evenings and weekends), following up on leads, and signing leases.
nSupport communities with lead management through Knock (CRM tool).
nDaily monitoring, adjustments, and submitting marketing campaigns, social media feeds, and website/Google analytics.
nBuild and maintain a strong rapport with residents by actively engaging them verbally and in writing.
nPost resident notices that support community objectives and to help manage delinquency.
nCommunicate with residents via email and phone calls in response to work order requests.
nContribute to the Community Engagement Program by actively participating in community events.
nPerform move-in and move-out operating procedures.
nComply with Fair Housing regulations and ordinances.
nOther duties as assigned that support asset preservation, community engagement and safety standards, reporting needs, customer service, and the overall success of the property.
nReport to Property Manager.
n nSKILLS, ABILITIES AND REQUIREMENTS
nnBilingual - fluent in English and Spanish
nColorado Real Estate License is not required at the time of hire, but licensing may be required for continued employment.
nCustomer service oriented is a must; providing a welcome image for the community and company.
nStrong written and verbal communication skills are essential.
nExperience with MS Office.
nExposure to various property management software products is a plus, including RealPage .
nAble to work independently, outside of an office environment.
nAbility to work on multiple projects and tasks at once in an efficient manner.
nAt least two years post high-school education required.
nExperience or education in sales, marketing, or advertising a plus.
nExperience in property management a plus.
nReliable personal vehicle essential.
nSubject to Background check
n
Who can apply
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