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Job description
We are seeking a customer-focused, organized, and service-oriented professional to join our team and help create an exceptional experience for current and prospective residents. In this role, you will serve as a key point of contact, supporting leasing activities, building strong relationships, and contributing to a welcoming community environment.
Responsibilities
Respond to inquiries from prospective residents and provide accurate information about availability, pricing, amenities, and community features.
Conduct community tours and present homes and common areas in a professional, engaging manner.
Guide applicants through the leasing process from initial contact through move-in.
Prepare and complete lease documentation accurately and in a timely manner.
Maintain organized records of prospects, applications, and resident information in accordance with company procedures.
Follow up with prospects to answer questions, encourage conversions, and support occupancy goals.
Assist residents with questions, service requests, and general community information as needed.
Support marketing efforts, outreach initiatives, and resident events to promote community engagement.
Collaborate with team members to ensure a positive resident experience and smooth day-to-day operations.
Maintain a professional appearance and deliver excellent customer service at all times.
Qualifications
Previous experience in leasing, customer service, sales, hospitality, or a related field is preferred.
Strong communication, interpersonal, and organizational skills.
Ability to manage multiple priorities while maintaining attention to detail.
Proficiency with basic computer systems, email, and property management software is a plus.
Professional, courteous, and solution-oriented approach to working with residents and prospects.
Ability to work effectively both independently and as part of a team.
Flexibility to work a schedule that may include weekends or varied hours based on community needs.
Preferred Attributes
Strong customer service mindset with a genuine desire to help others.
Comfortable presenting information and building rapport with diverse audiences.
Ability to stay organized in a fast-paced environment.
Interest in contributing to a high-performing, resident-focused community.
What We Offer
A collaborative and professional work environment.
Opportunities to develop customer service, sales, and property management skills.
The chance to make a meaningful impact on resident satisfaction and community success.
If you are enthusiastic about providing exceptional service and supporting a vibrant residential community, we encourage you to apply.
Worksite address
las vegas, NV, 89105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.