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Stuart Co

Leasing Consultant

minneapolis, MN

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Job description

StuartCo , founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer senior housing campuses.

StuartCo is focused on building a workforce that is diverse and inclusive. If you're excited about this role but do not meet all the qualifications listed above, we encourage you to apply. We review all applications.

The Plaza is seeking a professional full-time Leasing Consultant to join their team in Saint Paul, MN . The Leasing Consultant is responsible for representing the community to prospective residents, leasing apartment homes, and providing exceptional customer service to current and future residents. This role focuses on achieving occupancy and revenue goals by effectively marketing the community, conducting property tours, executing leases, and fostering positive resident relationships. The ideal candidate is sales-oriented, customer-focused, and thrives in a fast-paced property environment.

Working Hours:

Typically, FT36, Tuesday - Friday, 9:00 am - 5:00 pm, Saturday, 10:00 am - 2:00 pm, with a scheduled lunch period. Property office hours may vary from property to property. You may be asked to flex your schedule to meet the demands of the business.

Benefits: Health, Flexible Spending Account, Dental, Vision, Life, ADD, LTD, STD, Critical Illness, Accident, and 401(K). 

9 Paid Holidays

Generous PTO accruals

Key Responsibilities

Leasing & Sales Activities

Maintain current knowledge of apartment availability, pricing, floor plans, and community features

Greet prospective residents in person, by phone, and electronically

Assess prospects' needs and present appropriate housing options

Conduct property and apartment tours, highlighting amenities and features

Accurately complete guest cards and maintain prospect data in the property management system

Follow up with prospects in a timely manner and maintain consistent sales follow-through

Prepare and process lease applications and leasing documentation accurately and on time

Explain lease terms, policies, and community rules to new and renewing residents

Marketing & Occupancy Support

Support the community's lease renewal program and maximize resident retention

Assist with preparation of marketing materials, flyers, and outreach efforts

Prepare property and move-in packets

Monitor and report leasing activity and trends as requested

Resident Relations & Office Support

Provide excellent customer service to residents and visitors

Assist with day-to-day office operations and community activities

Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in

Assume responsibility for front office operations when management is off-site

Attend staff meetings and training sessions as required

Administrative & Compliance Responsibilities

Follow established policies for applicant qualification, screening, and acceptance

Maintain confidentiality of resident, financial, and company information

Ensure compliance with company policies and fair housing requirements

Perform other duties and special projects as assigned

Required Qualifications

High school diploma or equivalent required 

0–2 years of leasing, sales, or customer service experience 

Strong interpersonal and sales skills with ability to close leases 

Basic knowledge of leasing practices and customer service principles 

Proficiency in Microsoft 365; property systems experience preferred 

Ability to work in a fast-paced, customer-facing environment

Key Competencies

Sales effectiveness and persuasion 

Customer service and engagement 

Communication and interpersonal skills 

Follow-through and responsiveness 

Time management and organization 

Professionalism and adaptability

Compensation details: 20-21 Hourly Wage

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Worksite address

minneapolis, MN, 55401, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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