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Job description
Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Leasing Consultant supports this mission by promoting the community and the rental of apartments using a resourceful and gracious manner. The Leasing Consultant assists current residents with their needs and works closely with other office personnel in a customer service environment. The Leasing Consultant will be expected to effectively communicate the benefits of the community and rent apartments to prospective tenants entering the community. This position requires strong organizational skills and flexibility is a must because an ordinary day can change very quickly.
Essential Duties and Responsibilities include but are not limited to the following:
Maintain a professional image at all times in all weather conditions
Ability to learn the products, apartment benefits and communicate with prospective tenants
Possess confidence in themselves and products to be successful in this position
Strong and effective telephone skills
Ability to handle objections with unhappy tenants or prospects
Social Media management
Marketing of apartments
Coordination of community events
Working both in person and virtually with prospective residents
Customer service for 308-unit apartment community
Strong customer service skills
Must be available to work evenings and weekends
Excellent customer service skills
Able to effectively and professionally communicate both orally and in writing, including over the telephone
Possess general office and keyboarding skills
Able to follow company procedures regarding proper key control
Able to handle and receipt cash
Able to learn and explain the terms of the lease
Able to learn and use various software programs
Able to comprehend and complete various reports on a weekly basis
Able to work with multiple projects simultaneously
Ability to grow into and learn other skills of the real estate industry
Leasing agent will be assigned tasks that benefit the property, and this may require that the agent works outside the office in vacant apartments or on the grounds of the property
Holladay Mission and Values: All associates are expected to live Holladay's Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below: Mission : Enriching lives through investment and service
ENRICH Values:
Entrepreneurial - We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.
Nurture - We encourage and support the growth and development of each other, our clients, and our communities.
Respect - We recognize and acknowledge the inherent value of others.
Integrity - We do the right thing. We exhibit a consistently high moral compass.
Community - We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.
Health - We support the physical, financial, and professional health and well-being of each other and those we serve.
Compensation:
The Leasing Consultant compensation will be based on experience and qualifications. This range is subject to local, state, and regional dynamics and may be adjusted up or down depending on market conditions.
Supervisory Responsibility: This position does not have any supervisory responsibility
Promotional Opportunity:
Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy.
This description is not all inclusive and duties will vary depending on specific property being managed
Requirements
Qualifications: Must have a valid driver's license and motor vehicle record acceptable to the company's liability insurance carrier
Must not pose a threat to the safety and health of himself/herself or others
Able to read and follow instructions, warnings, procedures, etc.
Able to show vacant space, inspect grounds and facilities in adverse weather conditions (rain, snow, heat, cold, etc.)
Must be able to keyboard and use a mouse
Close vision and the ability to adjust focus is required
While performing the duties of this job, the employee is regularly required to speak, see, hear, and handle items and communicate on the phone.
Physical Demands: Able to sit at a desk for up to 6 hours
Able to climb 3 flights of stairs several times a day inspecting apartments or hallways
Employee is required to stand, walk, sit, and must occasionally reach, stoop, kneel and crouch
Close vision and the ability to adjust focus is required
While performing the duties of this job, the employee is regularly required to speak, see, hear and handle items and communicate on the phone.
Able to maintain mobility to complete job tasks in adverse conditions (rain, snow, heat, cold).
Salary Description
$18-23
Worksite address
south bend, IN, 46626, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.