About this opportunity
Florida Crystals lists this Leasing Professional opportunity in deerfield beach, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
FCI Residential is a part of Florida Crystals Corporation’s real estate division, which focuses on multi-family residential development in urban and in-fill areas. The real estate division currently has approximately 5,500 units in the development process throughout Florida.
nOVERVIEW
nResponsible for the leasing process from the introduction to the resident taking occupancy and maintaining diligent communication throughout the resident’s tenancy. Interacts directly with prospective and current residents to achieve maximum occupancy and to deliver the highest level of customer service.
nDETAILED ROLES & RESPONSIBILITIES
nnnDevelop and maintain first class customer service relationships with prospects and residents.
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nnEnsure leasing office, tour path, model apartment, vacant apartments, amenities and general curb appeal of community is impeccable. Take Sparkle Bucket to spot clean any vacant available if necessary in order to maintain the high standard of which FCI Residential is synonymous for.
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nnSell the community’s features and services to prospects with thorough product knowledge of the property, sister properties and competitors.
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nnConvert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
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nnEnsure guest’s information is complete and entered in the property management software and follow up is completed for prospects.
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nnAccurately prepare and have thorough knowledge of all lease-related paperwork. This includes processing applications, preparing move in information, renewal letters and renewal lease, move out requests and any other forms utilized as they relate to leasing and resident relations.
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nnContinuously review performance reports weekly. Use data to analyze what is needed to lease available and upcoming apartments. Make recommendations to Property Manager as to what you believe will help the process.
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nnManage and resolve resident concerns including maintenance service requests. Follow up with residents to ensure quality service.
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nnActively engage in marketing and assist with developing and implementing strategies to increase property traffic and internet leads. Participate in outreach marketing activities when necessary to obtain prospective residents.
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nnPlan, organize and attend resident functions.
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nnCreate content for social media.
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nnPrepare market surveys monthly and have full knowledge of competitors’ features in comparison to your community. Must visit the properties twice yearly.
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nnAssist in placing, removing/updating banners, balloons, bandit signs, A-frame signs, flags etc.
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nnGeneral clerical assistance including but not limited to managing phones, entering maintenance service requests in the property management software and ordering office supplies.
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nnResponsible for knowledge of management company and community policies and procedures.
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nnComplete required training courses either online or in person meetings.
nESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)
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nnTreat every guest with enthusiasm, integrity and empathy.
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nnSelf-starter who takes initiative and works well independently, is organized and able to multi-task and pays attention to detail.
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nnSound technical skills, analytical ability, good judgment and strong operational focus.
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nnAbility to establish credibility throughout the organization with both management and team members.
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nnThe ability to organize and prioritize workload is essential.
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nnAbility to travel for property errands or training classes. Must have a valid driver’s license and automobile insurance coverage at all times.
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nnFlexibility to work longer work hours and odd schedules in order to fulfill job duties such as resident events.
nESSENTIAL EDUCATION REQUIREMENTS
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nnHigh School diploma or general education degree (GED) is preferred
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nnEnglish required (bi-lingual a plus)
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n nWe are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Worksite address
deerfield beach, FL, 33441, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.