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Job description
Legal Billing Operations Analyst
At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world.
Position Summary:
Reporting to the Legal Operations Supervisor, the Legal Billing Operations Analyst will use skills as a seasoned, experienced professional with a full understanding of legal industry billing practices and UC policies and procedures to analyze issues of diverse scope and determine solutions. Serves as the primary liaison with law firms, UC clients, UC Legal personnel, and UC finance teams to administer the lifecycle of outside counsel invoice review, payment, recharges, reconciliation, troubleshooting and inquiries. Responsible for clear strategic direction, ownership of best practices, and use of data analytics to predict and manage cost, recommend efficiencies, and promote continuous improvement. Tasks include other financial services duties as assigned, including backup of UC Legal internal finance colleagues. By practicing UC Legal's established values, this position contributes to a workplace that is collaborative, supportive, respectful of differences and committed to fairness and diversity in all interactions, both within and outside the team. This position supports UC Legal's commitment to increasing and maintaining diversity in the legal profession.
Key Responsibilities:
60% LEGAL BILLING:
Manages lifecycle of outside counsel eBilling.
Coordinates recharge process with UCOP's Business Resource Center (BRC) and UC's Accounts Payable (AP) group.
Serves as primary contact for law firms, clients and members of the in-house team.
Applies financial services concepts and strong customer service skills to resolve issues.
Prepares business process procedures and policy recommendations.
Builds and maintains relationships as the first point of contact with internal stakeholders and third-party vendors.
Provides strategic direction for eBilling and related vendor management for the organization.
Ensure compliance with billing guidelines and standards.
Identifies, proposes and implements opportunities for improvement.
25% VENDOR MANAGEMENT:
Supports UC Legal's Vendor Management Programs.
Analyzes outside counsel spend, rates, usage and trends.
Conducts analysis and prepares summaries and proposals for a diverse range of topics.
Prioritizes and responds to standing and ad hoc report requests.
10% CONTINUOUS IMPROVEMENT & TRAINING:
Recommends and implements quality customer service standards and procedures, support UC Legal systemwide.
Assesses and recommends changes, applying a continuous improvement mindset, to ensure compliance and adoption of best practices.
Trains end users and provides guidance to less experienced team members.
5% INTERNAL BACK-UP SUPPORT:
Serves a back-up for internal finance analysts.
Experience Required Qualifications:
Min 5 years Minimum of 5 years of experience in finance and/or e-billing.
Skills and Abilities Required Qualifications:
Demonstrated ability to work with others from diverse backgrounds. Ability to learn new systems, workflows, and business requirements. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills. General knowledge of business and process analysis functions. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Excellent written and verbal communication skills. Attention to detail. A continuous improvement mindset.
Salary and Benefits:
Job Title Financial Services Analyst 3 Job Code Salary Grade Grade 21 Payscale: $95,000 - $103,794, commensurate with experience Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging
Worksite address
oakland, CA, 94616, US
Who can apply
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