This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Manager Of Billing Services
Our client is looking for a Manager of Billing Services to lead its billing and accounting teams. This is a people-leadership role with a midsized law firm in downtown Chicago offering a hybrid schedule (3 days remote, 2 days in office). The person in this seat will manage and develop a team of four billers, set the service standard for the department, and think at the strategy level in collaboration with the Director of Finance and another Billing Manager. This role reports directly to the Director of Finance, who comes from an accounting background and is looking for a true billing expert to run this function with full autonomy.
Primary Responsibilities:
Lead, mentor, coach, and develop the billing team while building a collaborative, accountable, service-oriented environment
Oversee preparation, review, editing, and submission of client invoices for accuracy, timeliness, and compliance with client billing guidelines
Manage daily billing workflows - monitoring workloads, prioritizing assignments, and allocating resources to meet deadlines
Serve as the primary escalation point for billing questions from attorneys, legal support staff, clients, and the billing team
Oversee electronic billing submissions and monitor invoice status across e-billing platforms
Research and resolve billing discrepancies, rejected invoices, invoice reductions, and client inquiries
Partner with attorneys, the Director of Finance, and the accounting team on AR efforts and billing-related collection matters (AP, AR, and collections sit with the accounting team)
Generate and analyze billing, WIP, and AR reports to identify trends and support decision-making
Support month-end billing activities and special projects
Establish and document billing best practices, quality standards, and consistent service levels
Lead onboarding, training, coaching, and ongoing development for the team; participate in hiring, succession planning, and performance management
Partner with the Manager, Billing Operations on cross-training, workflow improvements, system enhancements, and coverage
Qualifications:
5+ years of legal billing experience in a law firm required
Insurance defense billing experience strongly preferred
Prior supervisory, team lead, or people management experience preferred
Strong command of legal billing processes, client billing guidelines, e-billing requirements, and AR support
Experience with legal billing systems (Aderant, Elite 3E, or similar) is helpful; Aderant specifically is not required
Familiarity with LEDES formats and e-billing platforms - CounselLink, Legal Tracker, Tymetrix, Legal-X, Bottomline Legal Exchange, Acuity, or similar
Advanced Excel (PivotTables, VLOOKUP/XLOOKUP, filtering, reporting, data analysis)
Proven ability to analyze billing data, troubleshoot, and manage high-volume work against hard deadlines
Excellent communication, organizational, and problem-solving skills
Collaborative, interpersonal leadership style with a real commitment to developing people
Compensation and Benefits:
$100,000-$120,000 depending on experience. Medical, dental, vision, 401(k) with employer match (100% of the first 3%, 50% of the next 2%), fitness reimbursement, PTO, parental leave, commuter benefits, short- and long-term disability, AD&D, and additional leave programs.
Worksite address
franklin park, IL, 60398, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.