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Legal Client Services Specialist - Call Center Champion

san antonio, TX

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Job description

Heard and Smith, LLP is seeking a Client Service Specialist in the Legal Assistant department to support clients through the claims process in a fast-paced call center. The role is full-time, Monday through Friday, with no nights or weekends, and includes a focus on confidentiality and excellent service.

Responsibilities include handling 50–75 calls daily, building trust with clients, maintaining records in a paperless system, and staying updated on SSA policies.

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Worksite address

san antonio, TX, 78208, US

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