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Job description
Legal Collections Specialist
Position Overview: We are seeking an experienced Legal Collections Specialist to join our finance team. This role is responsible for managing the collections process for client accounts, ensuring timely payment of outstanding balances while maintaining strong professional relationships. After a successful 90‑ day onsite probationary period, the position transitions to a hybrid schedule with one day per week working from home.
The ideal candidate has hands‑ on collections experience within a law firm, understands the complexities of legal billing cycles, and is proficient in Aderant or 3E.
Salary: $55,000 - $65,000
Key Responsibilities
Manage a portfolio of client accounts and follow up on outstanding receivables
Contact clients regarding past‑ due invoices through phone, email, and written communication
Review account histories, billing adjustments, and payment patterns to determine collection strategies
Collaborate with attorneys, billing staff, and practice groups to resolve billing disputes or delays
Prepare aging reports, status updates, and collection summaries for management
Recommend accounts for escalation, payment plans, or write‑ offs when appropriate
Ensure compliance with firm policies and client‑ specific billing requirement
Build and maintain positive, professional relationships with clients and internal stakeholders
Qualifications
Required: Collections experience within a law firm
Required: Proficiency with Aderant or 3E billing software
Strong understanding of legal billing processes, invoice structures, and client guidelines
Excellent communication and negotiation skills
High attention to detail and accuracy in recordkeeping
Ability to manage multiple priorities and meet deadlines in a fast‑ paced environment
Professional, discreet, and able to handle sensitive financial information
Work Schedule
First 90 days onsite for training and probation
After probation: Hybrid schedule — 1 day remote
Preferred Traits
Confident yet professional approach to collections conversations
Ability to navigate complex billing histories and resolve discrepancies
Strong follow‑ through and a proactive mindset
Worksite address
stow, OH, 44224, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.