About this opportunity
Grace and Faye Consulting LLC lists this Legal Intake Specialist opportunity in bergen county, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Legal Intake Specialist & Sales Development Representative
Are you someone who lights up when helping people through a stressful moment — while also staying sharp, organized, and detail-driven behind the scenes? We're hiring on behalf of a well-established law firm for a Legal Intake Specialist & SDR who will serve as the first point of contact for potential clients and a warm, professional presence in the office.
This hybrid role blends client intake and lead development with front-desk responsibilities — you'll set the tone for every client relationship from the very first interaction, whether it's by phone, virtually, or in person.
What You'll Do
Client Intake & SDR Duties
Respond to new client inquiries with empathy and professionalism
Pre-qualify leads, perform conflict checks, and schedule consultations
Guide potential clients through the intake funnel and follow up with leads who haven't converted
Prepare intake reports and maintain clear documentation in firm systems
Educate prospective clients on services and set realistic expectations
Assist with onboarding new clients after engagement
Front Desk Duties (In-Office Days)
Greet clients and guests warmly upon arrival
Answer and route incoming calls professionally
Maintain a polished, welcoming front office
Receive deliveries, handle mail, and support general administrative needs
Assist attorneys and staff with occasional clerical tasks
What You'll Need to Succeed
Strong interpersonal and emotional intelligence skills
Confident, personable with a strong sales background
High-level organization and attention to detail
Professional presence in both communication and appearance
Comfort learning new systems and technology quickly
Ability to manage multiple priorities calmly and efficiently
Genuine empathy and a desire to help clients navigate difficult legal matters
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.