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Job description
Paralegal / Legal Intake Specialist (Pre-Litigation)Location: Newark, NJ (On-Site) Schedule: Monday–Friday, 9:00 AM – 6:00 PM Compensation: $50,000–$60,000 base + bi-weekly incentive bonuses Total Compensation: $70,000–$85,000 annually (with bonuses) Spanish speakers eligible for additional annual compensationOverviewA well-established legal organization is seeking a Paralegal / Legal Intake Specialist to support pre-litigation personal injury and mass tort claims. This role is ideal for experienced legal call center, intake, or claims professionals who excel at high-volume claimant communication while maintaining accuracy, empathy, and organization.This is a full-time, on-site position working directly with claimants and internal legal teams to move cases forward efficiently prior to litigation.Key ResponsibilitiesServe as the primary point of contact for claimants throughout the pre-litigation processConduct intake interviews and follow-up calls with individuals involved in personal injury, defective product, or environmental exposure claimsGuide claimants through required steps while providing consistent updates and supportCoordinate and follow up on the collection of medical and case-related recordsReview and organize medical records and supporting documentationMaintain accurate case notes and updates in legal case management systemsCommunicate case status and relevant information to attorneys and supervisorsHandle administrative tasks including scheduling, documentation, and data entryQualificationsAssociate's degree required1+ year of experience in a legal intake, call center, claims, personal injury, or insurance-related roleStrong phone presence with the ability to handle sensitive conversations professionally and empatheticallyHighly organized with strong attention to detailComfortable managing multiple cases in a fast-paced, metrics-driven environmentProficient with CRM or legal case management softwareSpanish fluency a plusWhy This RolePerformance-based bi-weekly bonusesFive hours of pre-approved overtime weeklyModern office environment with dual monitors and updated technologyConvenient on-site location with access to public transportationFull benefits package including medical, dental, vision, 401(k), and transit assistance
Worksite address
newark, NJ, 07102, US
Who can apply
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