About this opportunity
Fortz Legal Support lists this Legal Production Coordinator (Transcripts & Document Processing) opportunity in city of grand rapids, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Fortz Legal Support started in 2015 and in a short time has grown into the nation’s premier full-service litigation support and court reporting firm. With a focus on innovative tech-based solutions and overall customer service, our team provides creative solutions for our clients.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Job description:
A Production Specialist for Fortz Legal Support provides transcript production services for attorneys, law firms, and corporate clients. The right candidate will be responsible for producing and delivering legal transcripts, synching videos, billing jobs, and answering client emails and phone calls. The role of this individual will also support and assist with remote depositions via Zoom.
Experience proof-reading or preparing documents is beneficial.
Serving the legal community demands the ability to hold a formal and exceptionally professional tone.
Positive interaction with others is necessary, but work is done primarily alone. All members of our team are ready to help with special projects, other departments, and contribute to the tidiness of the office.
We are ready to train the right individual! Our team is amazing, and the office maintains a healthy, positive, and dynamic environment. We are looking for someone who is ready for a long-term investment and wants to commit to a relationship-driven, fast-growing, successful, local business with national reach.
Responsibilities:
Quality control of transcript packages to ensure proper order fulfillment
Document preparation and scanning
Processing printed transcripts to fulfill client orders including sorting, tabbing, binding and shipping
Package intake logging and internal delivery
Tracking assignment status on proprietary computer system and communicating with court reporters
Interaction with other departments to resolve inquiries or assist them with their daily activities
Local delivery of rush packages to clients and package drop off to UPS
Take infrequent trips to set-up electronic equipment at courthouses and law firms
Maintenance and interaction with service companies of large-scale production equipment
Qualifications:
Strong interpersonal, customer service and communication skills
High level of focus on details, quality assurance, and problem solving
Retention and application of information, with a desire to learn
Ability to prioritize and multitask
Flexible and adaptable
Planning and organization
Tech savvy, experience with video is helpful
Able to lead and willing to follow
Ready to help others
Proficient in Microsoft Office Suite
3-5 years of office experience
Great attitude!
Educational Experience:
High School diploma or GED required
Physical Requirements:
Consistent, dependable, and timely attendance
Sitting for extended periods of time
Open office environment
40 hours per week. Monday-Friday 8:30am-5pm (sometimes later).
Hiring Process:
We will schedule a phone interview that should take 15-30 minutes. Should we both wish to move forward, we would invite you to our office for an in-person interview. You should allow for at least an hour. xzgxqkn
Attire: Business casual, dress pants and shirt (collared or blouse;
no t-shirts or sportswear), dress shoes.
Job Type: Full-time
Work Location: In-person, downtown Grand Rapids
Time off: Nine paid holidays and two weeks paid annually with up to 40 hours roll-over
Parking: Paid
Benefits:
Health insurance, vision, dental, 3% employer matched IRA, paid parking
Job Type: Full-time
Pay:
$19-$22
Expected hours: 40
Schedule:
8 hour shift
Day shift
Experience:
Office: 3 years (Required)
Work Location: In person
Worksite address
city of grand rapids, MI, 49528, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.